Can not get free update (Full Version)

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Seydlitz69 -> Can not get free update (5/13/2011 7:33:09 AM)

When I enter my data for the free update Iam always getting this eror:

Please enter your email address. Please ensure a valid working email, as your Special Offer Serial Number will be sent to that email address.

But I enter the same email address with which I bought about 15 Matrix games over the last years. It always worked.



rickier65 -> RE: Can not get free update (5/13/2011 7:38:16 AM)


quote:

ORIGINAL: Seydlitz69

When I enter my data for the free update Iam always getting this eror:

Please enter your email address. Please ensure a valid working email, as your Special Offer Serial Number will be sent to that email address.

But I enter the same email address with which I bought about 15 Matrix games over the last years. It always worked.


Did you enter it in both locations? I think you had to enter it twice?

thanks
rick



Seydlitz69 -> RE: Can not get free update (5/13/2011 7:52:24 AM)

Yes I did.



Seydlitz69 -> RE: Can not get free update (5/13/2011 7:58:59 AM)

OK. I now entered a completely different address that I never used before on Matrix. This worked and I am downloading now. Although I think that this is strange.



rickier65 -> RE: Can not get free update (5/13/2011 8:19:01 AM)


quote:

ORIGINAL: Seydlitz69

OK. I now entered a completely different address that I never used before on Matrix. This worked and I am downloading now. Although I think that this is strange.


Well, I"m glad you got it working.

Thanks
Rick



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