Difficulties with the Matrix Store (Full Version)

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Oxeter -> Difficulties with the Matrix Store (11/24/2011 2:22:23 PM)

I saw an announcement of Legends on Bluesnews, and I thought I'd copy the comment thread here. Blue's posters are jerks, but their feedback hopefully gives a useful insight into the new customer's experience.

quote:

2. Re: Matrix webpage usability FAIL Nov 24, 2011, 01:36 eRe4s3r

I noticed this too when i tried to once check what expansions are out for DW. So i went to the Distant Worlds product page.. and nothing, not even a mention that there ARE any expansions.

Thats really one of the worst online stores I've ever seen. And I have seen them all....
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1. Matrix webpage usability FAIL Nov 24, 2011, 00:32 Shok

The webmaster for Matrix needs to learn how to provide links to a product and its expansions on each of said product pages. This new expansion requires the original game but nowhere on the expansion's product page is there a link to the original game! And the main game's webpage doesn't link to either of the expansions.

Anyway, I'm done wasting my time. There's not even a demo either.



lordxorn -> RE: Difficulties with the Matrix Store (11/24/2011 2:56:09 PM)

Why waste time with one troll who can't figure out that the link to legends is right on the store's main page?



Erik Rutins -> RE: Difficulties with the Matrix Store (11/24/2011 3:26:22 PM)

Hi Oxeter,

The product pages do have links to the expansions and if you click to purchase any of the releases, you are offered links to the others, plus there's a browser at the top that has them in alphabetical order. With that said, I agree we should add clear links to the store page itself and we'll do that too. Thanks for the feedback.

Regards,

- Erik



Data -> RE: Difficulties with the Matrix Store (11/24/2011 5:22:21 PM)

Glad to see you taking the good out of this, well done Oxeter; and welcome around these parts, you came during great times.



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