Problem with my order (Full Version)

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Gerry58 -> Problem with my order (12/11/2011 3:04:44 PM)

I just purchased DW Legends but didn't received any e-mail with the downloading link. I received an e mail from plimus stating that there are inconsistent billing informations. The strange thing is that the credit card appears to be charged and the game is in my members area but i can't download it.

Thank you for your help.



Erik Rutins -> RE: Problem with my order (12/11/2011 3:20:10 PM)

Hi Gerry58,

The charge may just be a pre-authorization (not a real charge). In any case, can you e-mail me your order information to erikr@matrixgames.com? I'll take a look and send you a link if I can find it.

Regards,

- Erik



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