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EdM -> help (12/26/2013 1:50:49 PM)

trying to get through to help desk because game I bought with disk wont download on my new computer

wont allow me to fill out help ticket

is there a way to contact somebody
or am I just screwed

I am a member and did sign in and try

if someone reads this and has an answer please email me at edmleczko@gmail.com

thanks



rickier65 -> RE: help (12/26/2013 10:49:51 PM)


quote:

ORIGINAL: EdM

trying to get through to help desk because game I bought with disk wont download on my new computer

wont allow me to fill out help ticket

is there a way to contact somebody
or am I just screwed

I am a member and did sign in and try

if someone reads this and has an answer please email me at edmleczko@gmail.com

thanks


You might try using a different browser. It seems like they are hit and miss on what works anymore.

Rick



Jeffrey H. -> RE: help (12/26/2013 11:55:51 PM)

I assume you are having trouble with autoplay on your CD/DVD ? If so can you open a folder of the disc and review it's contents ?




VPaulus -> RE: help (12/27/2013 11:24:09 AM)


quote:

ORIGINAL: EdM

trying to get through to help desk because game I bought with disk wont download on my new computer

wont allow me to fill out help ticket

is there a way to contact somebody
or am I just screwed

I am a member and did sign in and try

if someone reads this and has an answer please email me at edmleczko@gmail.com

thanks

Hi,

If you are using Internet Explorer please enable the compatibility view.
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-10

Otherwise you can also contact us support[at]matrixgames.com.



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