help

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

help

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [General] >> General Discussion >> help

Page: [1]

Message

<< Older Topic Newer Topic >>

help - 12/26/2013 1:50:49 PM

EdM

Posts: 35
Joined: 2/20/2005
Status: offline

trying to get through to help desk because game I bought with disk wont download on my new computer

wont allow me to fill out help ticket

is there a way to contact somebody
or am I just screwed

I am a member and did sign in and try

if someone reads this and has an answer please email me at edmleczko@gmail.com

thanks

Post #: 1

RE: help - 12/26/2013 10:49:51 PM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: EdM

trying to get through to help desk because game I bought with disk wont download on my new computer

wont allow me to fill out help ticket

is there a way to contact somebody
or am I just screwed

I am a member and did sign in and try

if someone reads this and has an answer please email me at edmleczko@gmail.com

thanks

You might try using a different browser. It seems like they are hit and miss on what works anymore.

Rick

(in reply to EdM)

Post #: 2

RE: help - 12/26/2013 11:55:51 PM

Jeffrey H.

Posts: 3154
Joined: 4/13/2007
From: San Diego, Ca.
Status: offline

I assume you are having trouble with autoplay on your CD/DVD ? If so can you open a folder of the disc and review it's contents ?

_____________________________

History began July 4th, 1776. Anything before that was a mistake.

Ron Swanson

(in reply to rickier65)

Post #: 3

RE: help - 12/27/2013 11:24:09 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: EdM

trying to get through to help desk because game I bought with disk wont download on my new computer

wont allow me to fill out help ticket

is there a way to contact somebody
or am I just screwed

I am a member and did sign in and try

if someone reads this and has an answer please email me at edmleczko@gmail.com

thanks

Hi,

If you are using Internet Explorer please enable the compatibility view.
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-10

Otherwise you can also contact us support[at]matrixgames.com.

(in reply to EdM)

Post #: 4