Crash at start up (Full Version)

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soloje1 -> Crash at start up (2/8/2015 6:02:24 AM)

WINDOWS 7 /64 FRENCH version

at launch, the game crash after few second giving this error message : look below



I try to play on my lab top , same error message and a friend also have the same issue on his computer
I suspect that some last update of windows 7 create this issue
I tried to install again all the game 1.38 and version before without any succes



soloje1 -> RE: Crash at start up (2/8/2015 6:03:32 AM)


[image]http://img4.hostingpics.net/pics/899835bug.jpg[/image]



PenCapChew -> RE: Crash at start up (2/8/2015 6:34:35 AM)

I get a similar error with my English version of CoH. I have Win 7 as well with latest patch.



PenCapChew -> RE: Crash at start up (2/8/2015 6:49:39 AM)

http://[img]http://i.imgur.com/2cQg8iz.jpg[/img]



PenCapChew -> RE: Crash at start up (2/8/2015 6:51:09 AM)

[image]http://i.imgur.com/2cQg8iz.jpg[/image]



VPaulus -> RE: Crash at start up (2/9/2015 4:57:39 PM)

We are working on the issue and we hope to be able to fix it very soon.
We apologize for all the inconveniences.



redmortis -> RE: Crash at start up (2/10/2015 4:18:01 PM)

I just purchased all 3 Conflict of Heroes titles and they do not work.
I have the exact same start up crash as PenCapChew.
Come on guys. Any idea how soon this will be fixed?
How about a refund?



VPaulus -> RE: Crash at start up (2/10/2015 4:59:15 PM)

Hi Guys,

Please download the patch to fix this issue from the link below:
ftp://ftp.matrixgames.com/pub/ConflictofHeroes/ConflictofHeroes-Update-v139.zip



PenCapChew -> RE: Crash at start up (2/11/2015 6:38:06 AM)

Hey VPaulus,

That patch has solved my issue. I was able to log into the game without any crashes. Hopefully this patch will work for others. Thank you for taking the time to address the problem quickly.



redmortis -> RE: Crash at start up (2/11/2015 12:15:03 PM)

Thanks guys! The patch worked. Great response time. [:)]



o6dukeleto -> RE: Crash at start up (2/18/2015 3:43:16 AM)

I get this same error when trying to play the demo and I cannot seem to apply the patch to the demo.

Since I cannot play the demo to see if this works on my system, I am not willing to purchase the game.

can you update the demo?



adrianoku -> RE: Crash at start up (2/18/2015 9:45:55 PM)

Hi guys, just installed the last version but it crashes at startup, also during installation when prompting for the installation path, it is empty...

this is the error:

Descrizione:
Stopped working

Firma problema:
Nome evento problema: APPCRASH
Application Name: HexGame.exe
Application Version: 1.39.5512.22560
Application Timestamp: 54d10611
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 53159a86
Exception Code: e0434f4d
Exception Offset: 0000c42d
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040

Have win7 64bit
Any ideas?



neotom -> RE: Crash at start up (3/20/2015 9:41:32 PM)

Since I expirience same problem (SpriteFont issue) I have question is there a possibility to fix this in demo version?
Am I somehow able to run demo?
Does 1.39 patch apply for demo?

Thanks in advance.



tsnouffer -> RE: Crash at start up (3/24/2015 12:59:40 AM)

A 1.2GB patch?!



neotom -> RE: Crash at start up (3/24/2015 11:52:23 PM)

I have tried to install 1.30 patch (1,23Gb) on my demo but it asks for serial number...

Any ideas how to launch the demo on Win7 64-bit?



adrianoku -> RE: Crash at start up (3/30/2015 3:32:29 PM)

I've installed the 1.39 patch but the error is still there. Installed also in a win xp sp3 pc with same results... I PAYED for it how can I play IT !!!

EDIT: found a log where it says that can't find a folder "resources" in the game installation folder, and infact it doesn't exist...



adrianoku -> RE: Crash at start up (3/30/2015 8:27:11 PM)

Ok resolved by the excellent team of support. After opening a ticket they've sent me the download link for the game then updateed to v1.39. Now it works fine.



BONDU -> RE: Crash at start up (5/16/2015 12:18:31 PM)


quote:

ORIGINAL: o6dukeleto

I get this same error when trying to play the demo and I cannot seem to apply the patch to the demo.

Since I cannot play the demo to see if this works on my system, I am not willing to purchase the game.

can you update the demo?



Same for me. Could you update the demo ? Thanks a lot !



giffin -> RE: Crash at start up (5/31/2015 2:09:42 PM)

Not sure the demo of COH 1.8 is still being supported here but i couldn't get my version of the demo to work. The patches ask for a serial number so that didnt work.Its the same "Spritefont" error screen that everyone gets when you click to start the game. Any ideas?
thanks! [&:]



zakblood -> RE: Crash at start up (12/19/2015 5:55:29 PM)

no sorry demo is no longer supported



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