[RESOLVED] Update to 1.09 doesn't work (Full Version)

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Helderik -> [RESOLVED] Update to 1.09 doesn't work (10/22/2015 6:21:36 PM)

Hello,

When starting command and selecting check for update, an update 1.09 is available. However, for some reason the update doesn't work. It doesn't get to download, saying an error occurred while opening an ftp file
Actually, the updater has never worked for me (been a command user since 1.04), but I have always used download links on the forum which worked fine...

So i have two questions...

1). Is a download link via the forum available?
2). Is this a known updater problem and can I do anything to solve this? Is this a firewall isue?

BTW, I am downloading NI at the moment, so this might contain the solution?

Thank you very much for your support!

Erik



Mini_Von -> RE: Update to 1.09 doesn't work (10/22/2015 6:35:58 PM)

quote:

When starting command and selecting check for update, an update 1.09 is available. However, for some reason the update doesn't work. It doesn't get to download, saying an error occurred while opening an ftp file


Same problem. Can we have an update link put in the forum?



IainMcNeil -> RE: Update to 1.09 doesn't work (10/22/2015 6:49:30 PM)

Northern Inferno includes the patch so you won't need it if you have that. I've asked for the patch link to be posted here but I don't have it myself. The size of the file is causing all sorts of headaches. It works fine for us but some people are having issues with the auto updater.



HybridSpyda -> RE: Update to 1.09 doesn't work (10/22/2015 7:00:54 PM)

Sorry to hear that you are having issues with the update process for v1.09.

A direct download link for the update can be found here.



Helderik -> RE: Update to 1.09 doesn't work (10/22/2015 7:57:27 PM)

Thank you for your quick response as always!

I only see a RC11 link, but not the final version. Am I doing something wrong?

Thanks again for your help!


Erik




Randomizer -> RE: Update to 1.09 doesn't work (10/22/2015 8:14:14 PM)


quote:

ORIGINAL: Iain McNeil

Northern Inferno includes the patch so you won't need it if you have that. I've asked for the patch link to be posted here but I don't have it myself. The size of the file is causing all sorts of headaches. It works fine for us but some people are having issues with the auto updater.

Over an hour into a three-plus hour download I got disconnected at the source. Re-establishing the connection required a start from scratch with another 197-minute download time. The last release candidate downloaded in less than five-minutes so not updating CMANO today is probably a good plan.

Thanks in advance for V1.09.

-C



IainMcNeil -> RE: Update to 1.09 doesn't work (10/22/2015 8:47:18 PM)

Hi guys - this it the direct link to the file:
ftp://ftp.matrixgames.com/pub/CommandModernAirNavalOperations/CommandMANO-CommandNI-SetupRelease-v109.zip

It works for me - are you saying you ant download it?



FoxZz -> RE: Update to 1.09 doesn't work (10/22/2015 8:50:43 PM)

Hi, my game has been updated though steam, even if usually it doesn't, and now when I'm launching the game trough steam, when I want to load a scenario or anything, it tells me, "To perform the requested action, you need a liscence for C:MANO"

What should I do ?



Mini_Von -> RE: Update to 1.09 doesn't work (10/22/2015 8:54:47 PM)

quote:

ORIGINAL: HybridSpyda

Sorry to hear that you are having issues with the update process for v1.09.

A direct download link for the update can be found here.


Link worked for me. Took about 30 min.

Thanks,
Rob



IainMcNeil -> RE: Update to 1.09 doesn't work (10/22/2015 9:22:51 PM)

We're investigating the steam issue. Everything works on our 2 machines we've tested it on after patching to 1.09, but we've had a number of reports of problems. Can you try verifying your files set to see if that helps.



anxiousbob -> RE: Update to 1.09 doesn't work (10/22/2015 9:23:13 PM)

You guys might want to sticky this on the main forum page, I almost missed it



VPaulus -> RE: Update to 1.09 doesn't work (10/22/2015 9:24:54 PM)

More mirrors:

http://ftp.us.matrixgames.com/pub/CommandModernAirNavalOperations/CommandMANO-CommandNI-SetupRelease-v109.zip
http://ftp.eu.matrixgames.com/pub/CommandModernAirNavalOperations/CommandMANO-CommandNI-SetupRelease-v109.zip
http://ftp.ca.matrixgames.com/pub/CommandModernAirNavalOperations/CommandMANO-CommandNI-SetupRelease-v109.zip



FoxZz -> RE: Update to 1.09 doesn't work (10/22/2015 9:44:47 PM)

Tried to verify the integrity of the game files with steam, but files were okay and the problem was still here.



Dimitris -> RE: Update to 1.09 doesn't work (10/22/2015 10:00:01 PM)

Hi all,

For Steam-specific license issue, see this: http://steamcommunity.com/app/321410/discussions/0/483368526571383000/

Thanks!



stilesw -> RE: Update to 1.09 doesn't work (10/22/2015 10:11:11 PM)

Positive feedback: I purchased NI today through Matrix (not a Steam fan). It downloaded with v1.09 Final release in less than 10 minutes. Five more minutes to update on my PC and it has been working perfectly. Kudos for the fine product!

-Wayne Stiles



Randomizer -> RE: Update to 1.09 doesn't work (10/23/2015 12:09:01 AM)

quote:

ORIGINAL: Iain McNeil

Hi guys - this it the direct link to the file:
ftp://ftp.matrixgames.com/pub/CommandModernAirNavalOperations/CommandMANO-CommandNI-SetupRelease-v109.zip

It works for me - are you saying you ant download it?

I tried to use the update utility in the autorun menu for CMANO twice without success as was disconnected at the source both times. Will try the CA mirror server and see what happens. Thanks.

-C

Edit:
Mirror download worked, update completed and found to be correct. Thanks to the entire team for their efforts.



valkyrion -> RE: Update to 1.09 doesn't work (11/30/2015 4:51:17 AM)

Why does the built in updated not work?
I just keep getting could not connect to FTP issues. Glad I found this though.



bosbes -> RE: Update to 1.09 doesn't work (12/1/2015 5:18:05 PM)

I installed the update 1.09 and then I purchased the extension Northern Info, but it won't install! What now?



bosbes -> RE: Update to 1.09 doesn't work (12/1/2015 5:24:43 PM)

Inserted license key and then it says something about 'sharing violation'. Anyone?



bosbes -> RE: Update to 1.09 doesn't work (12/1/2015 5:35:40 PM)

Now, nothing works anymore! The downloaded file of Northern Info won't open because in use somewhere else? After a while it says that it couldn't start setup....[:@]



bosbes -> RE: Update to 1.09 doesn't work (12/1/2015 5:44:47 PM)

Part three

In double clicking the file Northern Info it says that this file is already in use by another programme. Further it reads C/users/beheer-1/App Data/Local/Temp/-ir-sf-temp-5-irsetup. Hopefully somebody can help me?



bosbes -> RE: Update to 1.09 doesn't work (12/1/2015 6:25:17 PM)

Since last reports it has got worse. PC refused to start. I think I will submit a ticket.[:@]



VPaulus -> RE: Update to 1.09 doesn't work (12/1/2015 8:42:07 PM)

That's usually caused by the interference of a security Internet program (like anti-virus, anti-malware,etc.).
Please temporarily disable them while you are attempting to download and install the update.



bosbes -> RE: Update to 1.09 doesn't work (12/1/2015 8:54:05 PM)

After hours searching for answers, I came to the same conclusion that I might be my antivirusprogramme... Well, yes, it was....
I didn't know this could be the problem since I've never encountered this kind of problem before and believe me; I have bought more than one game from matrix and never had an issue with antivirusprogramme.
Well, many hours spent and found a solution. Thanks for the help[8|]



Dimitris -> RE: Update to 1.09 doesn't work (12/2/2015 6:52:44 AM)

We're sorry that your antivirus program does not strike the correct balance between security and functionality.



bosbes -> RE: Update to 1.09 doesn't work (12/2/2015 5:13:15 PM)

Well, I recently installed a more performant antivirus programme wich is more 'alert' to outside 'threats'.



mikmykWS -> RE: Update to 1.09 doesn't work (12/2/2015 5:17:49 PM)

what AV is it?

Mike



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