Warplan log in problem (Full Version)

All Forums >> [New Releases from Matrix Games] >> WarPlan >> War Plan: Tech Support



Message

noissy -> Warplan log in problem (11/24/2019 12:53:03 PM)

Is there a problem with the server at the moment?
I have tried a couple of days now.
I get logged in ok but just scrolls through the years
without getting on the server to load the game?



AlvaroSousa -> RE: Warplan log in problem (11/25/2019 5:56:41 PM)

It is working for me



AlvaroSousa -> RE: Warplan log in problem (11/25/2019 5:58:33 PM)

If you want rename this isle. playerData.dat to playerDataOLD.dat

C:\Users\"your user name"\Documents\My Games\WarPlan\playerData.dat

It will recreate the file when you enter in your login in case it is corrupted.




noissy -> RE: Warplan log in problem (11/25/2019 6:42:04 PM)

Thanks Alvaro but, that didn't work.
My opponent had trouble sending his turn and
thought it was the server being down. After a
day or two, he was able to load it up. Now,
despite changing the file name, it is still
failing to download the game.



AlvaroSousa -> RE: Warplan log in problem (11/25/2019 7:44:55 PM)

I wonder if it got corrupted on upload.

Login and try to pull it. Post this file

Error game logs are here
C:\Users\"your user name"\AppData\LocalLow\Kraken Studios\WarPlan\output_log.txt



noissy -> RE: Warplan log in problem (11/25/2019 8:08:45 PM)

App data not showing in that path?



AlvaroSousa -> RE: Warplan log in problem (11/26/2019 2:00:48 PM)

It can't not be there in windows



[image]local://upfiles/45679/86F3FB5CF5D24C5BA5E96F36483D9CDB.jpg[/image]



griffon29200 -> RE: Warplan log in problem (11/26/2019 3:47:36 PM)


quote:

ORIGINAL: Alvaro Sousa

It is working for me



For me too .......until this morning




griffon29200 -> RE: Warplan log in problem (11/26/2019 4:09:23 PM)



It is ok now !



noissy -> RE: Warplan log in problem (11/26/2019 4:57:55 PM)

This is what I get, Alvaro -



AlvaroSousa -> RE: Warplan log in problem (11/29/2019 8:48:53 PM)

Packard Bell? Is this an old PC?

Windows 10?

Did you scroll down?



noissy -> RE: Warplan log in problem (11/30/2019 10:45:47 AM)

Yes Alvaro, it's a laptop about 7 years old.
I can play Strategic Command and Field of Glory
on this laptop and, had Warplan running ok at first,
until I got into about 3 turns of a multiplayer game.



Taxman66 -> RE: Warplan log in problem (11/30/2019 2:26:02 PM)

Check your folder options, maybe you need to make hidden folders visible to see the app folder.



AlvaroSousa -> RE: Warplan log in problem (11/30/2019 6:38:05 PM)

Yes that is true. AppData might be hidden.



noissy -> RE: Warplan log in problem (11/30/2019 7:18:32 PM)

Thanks Taxmann66! (I don't usually talk to Taxmenn lol!).
Alvaro, file attached.



AlvaroSousa -> RE: Warplan log in problem (11/30/2019 10:46:19 PM)

This looks like a corrupted file. It isn't reading the data.



AlvaroSousa -> RE: Warplan log in problem (11/30/2019 10:46:57 PM)

Let me consult with someone on this issue so games don't implode.



livipajo -> RE: Warplan log in problem (12/22/2019 11:40:44 PM)

hello, the same happens to me. i can connect and login to multiplayer but nothing happens.since two days this issue



AlvaroSousa -> RE: Warplan log in problem (12/23/2019 1:30:10 AM)

Try running WarPlan as admin.

I logged into multiplayer just fine right now and I see all sorts of games.



livipajo -> RE: Warplan log in problem (12/23/2019 8:32:08 PM)

run the program as administrator and the same issue. i can login to multiplayer but canīt access to the games i was playing.the screen of login to multiplayer is the only screen that i can see



AlvaroSousa -> RE: Warplan log in problem (12/24/2019 4:58:45 AM)

Post the output log here.

Error game logs are here
C:\Users\"your user name"\AppData\LocalLow\Kraken Studios\WarPlan\output_log.txt

Do you have some McAfee or Norton firewall installed? Those things cause more problems than a bull in a China shop. Firewall can block access to the internet from "unknown" applications. Try and ublock it in the software



livipajo -> RE: Warplan log in problem (12/24/2019 11:27:38 PM)

i send you the file



tigercub -> RE: Warplan log in problem (12/25/2019 10:06:40 AM)

not able to login used admin but failed...



AlvaroSousa -> RE: Warplan log in problem (12/25/2019 3:28:06 PM)

I'd turn off all anti-virus and see if you can login.

If you can then the problem is in the anti-virus.

As of Dec 25th 11:27am EST the Matrix servers are up.

Have you logged in before?



livipajo -> RE: Warplan log in problem (12/25/2019 11:25:17 PM)

i have disabled kaspersky antivirus and this is not the problem.i had played without problems untill 20/12. since this day i canīt play multiplayer. i can login to multiplayer but cant acces to the menu of multiplayer games



AlvaroSousa -> RE: Warplan log in problem (12/26/2019 12:20:00 AM)

Did you get the beta?

Your output log says nothing. In fact is says less than it should. Try reinstalling.



livipajo -> RE: Warplan log in problem (12/26/2019 10:59:18 PM)

i have reinstalled it and updated to the last version and the error persist. i can play solo game but not multiplayer.i can login to multiplayer, but nothing happens when i login succesful to multiplayer. i send you what i can see



[image]local://upfiles/33964/FDE3C4CBB7BF4EEA89601AD1D60D5EF0.jpg[/image]



AlbertN -> RE: Warplan log in problem (12/26/2019 11:37:29 PM)

Happened to me too using the Beta, I had to reinstall from scratch.
Apply the patch official, then the patch beta.
Antivirus kicked in and I had to order it to restore the deleted files.

Then it worked.



livipajo -> RE: Warplan log in problem (12/27/2019 12:08:18 AM)

where is the link to the beta patch???



AlvaroSousa -> RE: Warplan log in problem (12/27/2019 3:38:49 AM)

https://www.matrixgames.com/forums/tt.asp?forumid=1767

In the beta forum very top link



Page: [1] 2   next >   >>

Valid CSS!




Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI
5.938477