If you Pre-Ordered WITE2 (Full Version)

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Erik Rutins -> If you Pre-Ordered WITE2 (3/25/2021 4:12:00 PM)

If you pre-ordered, please note that you can get your download through the Members Area "My Page" now that the game is released.

If you are not familiar with how to do that, this post will explain the process:

https://www.matrixgames.com/forums/tm.asp?m=4675348



btd64 -> RE: If you Pre-Ordered WITE2 (3/25/2021 4:40:55 PM)

Hi Erik, I preordered but I only see 2 Canada East and a Europe DL. Is there a US DL?....GP



Mestor -> RE: If you Pre-Ordered WITE2 (3/25/2021 4:46:34 PM)

I used the Canada servers from the Southern US without any problem, speeds were ok.



821Bobo -> RE: If you Pre-Ordered WITE2 (3/25/2021 5:18:15 PM)

I assume those 3 mirrors are same for everyone. Canada was probably much cheaper than US, having X GB upload bandwidth is not cheap.



Erik Rutins -> RE: If you Pre-Ordered WITE2 (3/25/2021 5:56:47 PM)

Our default is in the US, but the Canada mirrors should work fine for you. Go with whatever looks the least busy.



btd64 -> RE: If you Pre-Ordered WITE2 (3/25/2021 9:31:00 PM)

Thanks Erik....GP



tm1 -> RE: If you Pre-Ordered WITE2 (3/25/2021 10:07:53 PM)

Hi
I am about to download the game but like one of the members has already mentioned I don't see a US server to download just 2 from Canada and 1 from Europe.

I am in Australia does this matter for down here to use one the Canadian ones?.



Erik Rutins -> RE: If you Pre-Ordered WITE2 (3/25/2021 10:21:44 PM)

Feel free to try them all and see which one is fastest for you.



armonica -> RE: If you Pre-Ordered WITE2 (3/26/2021 11:46:15 AM)

I have been trying since yesterday a number of times on all 3 servers with a 1gb fiber optics connection from Italy, never got through.



oaltinyay -> RE: If you Pre-Ordered WITE2 (3/26/2021 1:46:34 PM)

Is there a way to order the Print version ( I had preordered the soft ver )



Erik Rutins -> RE: If you Pre-Ordered WITE2 (3/26/2021 1:57:01 PM)

quote:

ORIGINAL: armonica
I have been trying since yesterday a number of times on all 3 servers with a 1gb fiber optics connection from Italy, never got through.


Can you please share your external IP (you can find it by going to https://myexternalip.com/)? We can then check to see if there's any issue between you and our download servers.

Have you tried downloading through the Members Area / My Page links to see if that works any better for you?

Do you have any firewall software installed that could be interfering?



Erik Rutins -> RE: If you Pre-Ordered WITE2 (3/26/2021 1:58:07 PM)


quote:

ORIGINAL: oaltinyay
Is there a way to order the Print version ( I had preordered the soft ver )


We plan to add a separate "Physical Upgrade" option to the store next week if all goes well. That will allow customers who already purchased the download only version to add on a physical copy. Stay tuned - I'll announce it here once it's available.



armonica -> RE: If you Pre-Ordered WITE2 (3/26/2021 3:06:42 PM)

My external IP is 96.42.46.50 anyway I finally decided to use a VPN and in less than a minute it was done. So much time lost, I guess I should have thought about it earlier.



Erik Rutins -> RE: If you Pre-Ordered WITE2 (3/26/2021 3:11:40 PM)

Thanks armonica, I'm glad that ended up solving it for you but we'll check our logs to see if there are any issues that could have caused the initial problem for you.



Erik Rutins -> RE: If you Pre-Ordered WITE2 (3/26/2021 3:29:03 PM)


quote:

ORIGINAL: armonica
My external IP is 96.42.46.50 anyway I finally decided to use a VPN and in less than a minute it was done. So much time lost, I guess I should have thought about it earlier.


We checked and confirmed that nothing on our side was blocking the downloads, so something between us must have been filtering you and the VPN allowed you to get around that.



loudscott -> RE: If you Pre-Ordered WITE2 (4/4/2021 4:50:59 PM)

Any update or info on when the physical manual and media may ship for those that ordered that?



btd64 -> RE: If you Pre-Ordered WITE2 (4/4/2021 4:52:52 PM)

I read that the first wave of shipments go out on or after April 15th....GP



Erik Rutins -> RE: If you Pre-Ordered WITE2 (4/4/2021 5:04:28 PM)


quote:

ORIGINAL: loudscott
Any update or info on when the physical manual and media may ship for those that ordered that?


The estimate of April 16th for the first physical pre-order shipments has not changed. As far as we know, the first manuals will still be arriving in the warehouse around that time.



jacktimes2 -> RE: If you Pre-Ordered WITE2 (4/4/2021 10:00:21 PM)

What are the odds it ships to NY in 3 days, I wonder. I leave town on the 20th, and was hoping to have some light reading for the plane. [:D]



Sigwolfe -> RE: If you Pre-Ordered WITE2 (4/7/2021 2:12:19 PM)

quote:

ORIGINAL: jacktimes2

What are the odds it ships to NY in 3 days, I wonder. I leave town on the 20th, and was hoping to have some light reading for the plane. [:D]

You'll be all set... if you plan on bringing a tablet and the PDF. [;)]


edit...
On further review, you may just get it before you leave! I think mine will be delivered on the 20th, and it is coming from NY. Since you live in NY, it should obviously be shorter delivery time for you. Looks like they are using Fedex for final delivery, so I expect you might get your copy by Monday if it was in the same shipment as mine.



pharosstylaster -> RE: If you Pre-Ordered WITE2 (6/12/2021 12:41:56 PM)

I got my preorder-confirmation for the "Physical with free download" with the download-key on Thursday, 4th of May.

Still received no manual...



Bamilus -> RE: If you Pre-Ordered WITE2 (6/12/2021 4:02:17 PM)

Ordering after the game released isn't a "pre-order" [:D]



pharosstylaster -> RE: If you Pre-Ordered WITE2 (6/12/2021 4:17:01 PM)

thats the date of the preorder-Confirmation email to me from storesupport at slitherine.co.uk

The actual order was quiet some time before, cant remeber the exact date.

In fact that mail included the downlaodcode for the server, hardly possible before release.


After all i guess the headliner "Preorder: Physical with Free download order Information" says it all...



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