Help! (Full Version)

All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2

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jshan -> Help! (3/28/2021 6:40:30 PM) I am signed in as a member since 2001, yet I am unable to create a store account. Since I have purchased all of Gary’s games, I must have an account but the system does not recognize me. BTW I am logged in to the forum now. Please let’s me know how to proceed.

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Erik Rutins -> RE: Help! (3/28/2021 7:03:03 PM) Don't worry, we'll get it straightened out for you. Please e-mail support@matrixgames.com - they have the access and experience to figure out any account problems and fix them for you.

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jshan -> RE: Help! (3/28/2021 7:03:30 PM) I am signed in, but I can’t sign in for some reason.

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jshan -> RE: Help! (3/28/2021 7:30:58 PM) Thanks Eric. Email sent now.

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jshan -> RE: Help! (3/30/2021 9:43:36 PM) I have a ticket number 2021032810000, but no response. Seems like the Matrix game profiles are different than the store profiles. This should be a simple fix.

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