#2021032810000303 (Full Version)

All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2



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jshan -> #2021032810000303 (3/31/2021 7:49:41 PM)

Still waitiing for a response. This should be simple.



btd64 -> RE: #2021032810000303 (3/31/2021 8:05:28 PM)

A response to what? What are the numbers all about?....GP



821Bobo -> RE: #2021032810000303 (3/31/2021 8:13:12 PM)

I believe ticket number. He has problems to log into his Matrix account.



btd64 -> RE: #2021032810000303 (3/31/2021 8:20:06 PM)

Ah, shouldn't he post in the customer service thread or whatever it's called in the main forum?....GP



Erik Rutins -> RE: #2021032810000303 (3/31/2021 9:18:42 PM)

Hi Jshan,

Have you e-mailed support@matrixgames.com?

Regards,

- Erik



jshan -> RE: #2021032810000303 (3/31/2021 9:49:30 PM)

Yes, Joe Miller responded Monday. Apparently the store account has my old email address , even though my forum profile is up to date. I believe my records just need updating. Can’t d anything until I get access to the store.

Joe



Erik Rutins -> RE: #2021032810000303 (3/31/2021 10:02:52 PM)

Thanks, I will follow up with them.



jshan -> RE: #2021032810000303 (4/1/2021 1:08:47 AM)

Thanks.



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