trouble as soon as i pay for the game

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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> trouble as soon as i pay for the game

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trouble as soon as i pay for the game - 4/30/2007 7:20:38 PM

scottj63

Posts: 29
Joined: 4/30/2007
Status: offline

I bought War in the Pacific today.....i have to download it on my work computer, I'm in Iraq so it is my only internet....I download it to my desktop for 4 hours and when im done and come back in the afternoon to put the game on my portable hard drive to transfer to my personal computer...the game isnt there......i searched the computer and it isnt anywhere on the damn thing......i can't seem to download it to my thumbdrive for some reason.......so im frustrated already.......and i notice there is no phone number for a customer service here either.........not a good start to my wargaming pleasure with matrix at all

< Message edited by scottj63 -- 4/30/2007 7:23:41 PM >

Post #: 1

RE: trouble as soon as i pay for the game - 4/30/2007 7:37:29 PM

sterckxe

Posts: 4605
Joined: 3/30/2004
From: Flanders
Status: offline

quote:

ORIGINAL: scottj63
I bought War in the Pacific today.....i have to download it on my work computer, I'm in Iraq so it is my only internet....I download it to my desktop for 4 hours and when im done and come back in the afternoon to put the game on my portable hard drive to transfer to my personal computer...the game isnt there......i searched the computer and it isnt anywhere on the damn thing

Looks like a broken download

http://www.matrixgames.com/forums/m.asp?m=1431052&mpage=1&key=

Greetz,

Eddy Sterckx

(in reply to scottj63)

Post #: 2

RE: trouble as soon as i pay for the game - 5/1/2007 2:04:47 PM

Marc von Martial

Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline

If you have troubles downloading large files then we suggest you use a download client like "Stardownloader" available for free from www.stardownloader.com . It will let you resume disconnected or broken downloads. You can even pause them and resume them whenever you want.

You can retrieve the link at any time in a time frame of 30 days from the point of purchase (please note that the 30 days is only "official", "unofficially" it should never expire

. Please go to our E-Store and click on "Store FAQs" , there check the "I need help downloading." link. Or go to www.findmyorder.com and enter your order number and password.

_____________________________

Marc von Martial
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(in reply to sterckxe)

Post #: 3

RE: trouble as soon as i pay for the game - 5/2/2007 4:54:23 PM

Oldguard1970

Posts: 578
Joined: 7/19/2006
From: Hiawassee, GA
Status: offline

Hi Scott,

Welcome to WITP. It has fascinated me and provided hours of pleasure.

In addition to offering tech support, the forum provides a great way to start to come up to speed on this very complex game. There are some fine threads that are "stickied" at the top of the list of threads.

Hooah!

John

_____________________________

"Rangers Lead the Way!"

(in reply to Marc von Martial)

Post #: 4