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D/L Question - 9/8/2007 6:56:49 PM   
Veers


Posts: 1324
Joined: 6/6/2006
Status: offline 		I was gingto search the faq, but was unable to find it as it points you back to your games account and I did not see it there.
So, my question then is, how do I re-downlod a game several month after I bought it. Is this even possible?

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RE: D/L Question - 9/10/2007 8:59:23 AM   
sterckxe


Posts: 4605
Joined: 3/30/2004
From: Flanders
Status: offline
quote:

ORIGINAL: Veers
So, my question then is, how do I re-downlod a game several month after I bought it. Is this even possible?


A search on "redownload" turned up this post by Marc Schwanebeck.

"You can retrieve the link at any time in a time frame of 30 days from the point of purchase (please note that the 30 days is only "official", "unofficially" it should never expire). Please go to our E-Store and click on "Store FAQs" , there check the "I need help downloading." link. Or go to www.findmyorder.com and enter your order number and password.

We recommend to backup software you downloaded to a CD or DVD. By our license agreement you're granted the right to burn one personal backup copy to either CD or DVD or the backup medium of your choice."

Greetz,

Eddy Sterckx



(in reply to Veers)
Post #: 2
RE: D/L Question - 9/30/2007 8:17:59 PM   
Veers


Posts: 1324
Joined: 6/6/2006
Status: offline 		Thanks. I went to www.findmyorder.com and tried using my email addy and last fur digits of my credit card, because I cannot find my order number, but had no success. Does anyone know how to find one's order number? Would it have been sent in an email from Digital River/Matrix?

_____________________________

To repeat history in a game is to be predictable.
If you wish to learn more about EA, feel free to pop over to the EA forums Europe Aflame Forums.

(in reply to sterckxe)
Post #: 3
RE: D/L Question - 9/30/2007 8:49:39 PM   
JAMiAM

 

Posts: 6165
Joined: 2/8/2004
Status: offline
quote:

ORIGINAL: Veers

Thanks. I went to www.findmyorder.com and tried using my email addy and last fur digits of my credit card, because I cannot find my order number, but had no success. Does anyone know how to find one's order number? Would it have been sent in an email from Digital River/Matrix?

Yes, you should be sent a confirmation email by "matrixgames@digitalriver.com". That should have the information that you need.

(in reply to Veers)
Post #: 4
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