problem?

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

problem?

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> problem?

Page: [1]

Message

<< Older Topic Newer Topic >>

problem? - 8/29/2009 10:13:51 AM

o2o2243_slith

Posts: 123
Joined: 8/29/2009
Status: offline

I have ordered close combat TLD a time ago (about 1 month a half), made the money transferral but haven't nothing received since then

_____________________________

We are the pilgrims, master. We shall go
always a little further, it may be
beyond that last blue mountain barred with snow,
across that angry or that glimmering sea.

Post #: 1

RE: problem? - 8/29/2009 10:00:27 PM

wworld7

Posts: 1727
Joined: 2/25/2003
From: The Nutmeg State
Status: offline

Hi, click on SUPPORT (look near the top right of the page) and open a ticket with the Help Desk.

_____________________________

Flipper

(in reply to o2o2243_slith)

Post #: 2

RE: problem? - 8/30/2009 12:26:19 AM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: o2o2243

I have ordered close combat TLD a time ago (about 1 month a half), made the money transferral but haven't nothing received since then

was it physical shipment or digital download? if digital download, you should have gotten something almost immediately and maybe your spam filter blocked it.

Rick

(in reply to o2o2243_slith)

Post #: 3

RE: problem? - 8/30/2009 12:36:14 AM

o2o2243_slith

Posts: 123
Joined: 8/29/2009
Status: offline

quote:

ORIGINAL: Rick

quote:

ORIGINAL: o2o2243

I have ordered close combat TLD a time ago (about 1 month a half), made the money transferral but haven't nothing received since then

was it physical shipment or digital download? if digital download, you should have gotten something almost immediately and maybe your spam filter blocked it.

Rick

It was a digital download...
How can i see if it was blocked?

(in reply to rickier65)

Post #: 4

RE: problem? - 8/30/2009 1:30:34 AM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: o2o2243

quote:

ORIGINAL: Rick

quote:

ORIGINAL: o2o2243

I have ordered close combat TLD a time ago (about 1 month a half), made the money transferral but haven't nothing received since then

was it physical shipment or digital download? if digital download, you should have gotten something almost immediately and maybe your spam filter blocked it.

Rick

It was a digital download...
How can i see if it was blocked?

You are a very patient person!

Depending on your mail, you might have a spam folder. IF it hasn't been cleared look for mail in your spam folder right around the date you ordered. You can also look for DR or Digital River. Also, you can conatct Customer Support here at Matrix mabye they can help.

Rick

(in reply to o2o2243_slith)

Post #: 5