Redownload Both DW and Expansion

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Redownload Both DW and Expansion

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> Redownload Both DW and Expansion

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Redownload Both DW and Expansion - 7/30/2011 12:40:38 AM

Hawawaa

Posts: 108
Joined: 11/21/2010
Status: offline

Earlier I was try to play a new game of Distant worlds (expansion) and it would crash everytime when I tried to launch the game. So I decided to uninstall both games and remove any leftover folders. I checked on my drivers and then I went to my account to redownload my game.

Problem is that I get no link to redownload my registered games and I get a error in my orders to redownload the expansion in the download link. Need some help please.

Also previously I have had no other problems or crashes, so maybe a new patch did something... not sure?

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RE: Redownload Both DW and Expansion - 7/30/2011 8:13:49 AM

Data

Posts: 3909
Joined: 1/3/2011
Status: offline

Hi Hawawaa, try to contact Matrix directly or open a ticket with them; it should speed things up, this is a recurrent issue for several players.

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...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Hawawaa)

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