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[FIXED v1.05] Minor error during installing

 
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[FIXED v1.05] Minor error during installing - 9/24/2013 7:16:02 PM   
e2204588

 

Posts: 170
Joined: 7/12/2013
Status: offline 		Encoding problem. Probably, these files need to be renamed.




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< Message edited by Sunburn -- 1/2/2015 7:06:11 PM >
Post #: 1
RE: Minor error during installing - 9/24/2013 7:32:12 PM   
Gerry Edwards


Posts: 163
Joined: 2/22/2013
Status: offline 		It sounds like there may have been son corruption during download. Please uninstall and delete the game directory. The re-download the file and reinstall.


Gerry

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Post #: 2
RE: Minor error during installing - 9/24/2013 7:39:25 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi fool12342000,

Were you seeing these messages during installation? Could you post a DxDiag file for us please and also tell us which language and regional settings you are using?

Regards,

- Erik


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Post #: 3
RE: Minor error during installing - 9/24/2013 7:44:21 PM   
Jakob Wedman

 

Posts: 202
Joined: 3/20/2013
Status: offline 		What is the language of you operating system fool12342000?

I think that you're right that it doesn't like ç, ë, á or é. I've logged the bad file name.

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Post #: 4
RE: Minor error during installing - 9/24/2013 11:25:36 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		Windows installed in some languages may not accept those kind of characters and cause that error. For example Korean.

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Post #: 5
RE: Minor error during installing - 9/24/2013 11:40:22 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Did this stop the install or where you able to complete it?

Mike

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Post #: 6
RE: Minor error during installing - 9/25/2013 2:08:59 AM   
e2204588

 

Posts: 170
Joined: 7/12/2013
Status: offline 		No, it did not.

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Post #: 7
RE: Minor error during installing - 9/25/2013 2:12:17 AM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Sorry want to make sure you're taken care of. So it installed or it did not install?

Mike

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Post #: 8
RE: Minor error during installing - 9/25/2013 4:16:54 AM   
e2204588

 

Posts: 170
Joined: 7/12/2013
Status: offline 		Oh, sorry.
It did not interrupt my installation.

Just missing 9 inst for importing.

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Post #: 9
RE: Minor error during installing - 9/25/2013 6:09:07 AM   
born2run

 

Posts: 2
Joined: 9/25/2013
Status: offline 		I Just Buy the Game and When I Install, I Got the same fool12342000 Case.
During installation some file name error (in sereen "...?....")occors and Not Complete Install. (Some file create in the target folder)
Go to the fold and execute the "command.exe", then ~~~ some.file missing... such as message Occur.
Win 7 installed PC and my Languase setting is "Korean"
I Changed the Language Setting to English.... the result is same....
What can i do?

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Post #: 10
RE: Minor error during installing - 9/25/2013 3:40:26 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		If you change both the language and region settings to US English, does it make any difference? We're looking into this, but it may require a hotfix update.

Regards,

- Erik


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Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 11
RE: Minor error during installing - 9/25/2013 4:40:10 PM   
K.F.

 

Posts: 8
Joined: 7/31/2004
Status: offline 		I have the same case as fool12342000.

My system is windows 7 and the language setting is "Traditation Chinese"

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Post #: 12
RE: Minor error during installing - 9/26/2013 8:11:06 AM   
born2run

 

Posts: 2
Joined: 9/25/2013
Status: offline 		I found the Solution.
In Win 7 PC, go to Language setting Menu.
There are four taps (format, location, keyboard, Admin Option... something like this)
Go to last tap (Admin option).
There are two Buttons (config, system Locale .... something like this)
Maybe Your system locale is "Korean", "Chinese"....etc
Click 'Change system Locale" Button and Choose "English"
Reboot Your Pc and Install The Game (This time the installation will be Ok)
Go to Language setting menu and goback your original system locale (Korean, Chinese)
Paly The Gmae !!!

(in reply to K.F.)
Post #: 13
RE: Minor error during installing - 9/26/2013 3:07:59 PM   
K.F.

 

Posts: 8
Joined: 7/31/2004
Status: offline 		Dear Born2run,

I can install the program by your suggested method.

Thanks a lot.

(in reply to born2run)
Post #: 14
RE: Minor error during installing - 1/2/2015 6:05:05 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline 		This has been fixed by v1.05.

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Post #: 15
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