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All Forums >> [New Releases from Matrix Games] >> World in Flames >> Tech Support >> Tutorial Videos not playing

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Tutorial Videos not playing - 11/10/2013 8:30:09 PM

Lingering Frey

Posts: 45
Joined: 2/16/2012
Status: offline

I'm having issues with the tutorial videos not playing. When I click on a video it says "Media Player Classic has stopped working".

I'm running my computer on Windows Vista and it is Vista is updated. To my knowledge, I have the Windows Media Player that came with Vista. Is there something I need to download in order to see the tutorial videos?

Thanks

Post #: 1

RE: Tutorial Videos not playing - 11/10/2013 9:29:16 PM

Shannon V. OKeets

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: Lingering Frey

I'm having issues with the tutorial videos not playing. When I click on a video it says "Media Player Classic has stopped working".

I'm running my computer on Windows Vista and it is Vista is updated. To my knowledge, I have the Windows Media Player that came with Vista. Is there something I need to download in order to see the tutorial videos?

Thanks

Previously, Erik had recommended downloading the current version of the Windows Media Player.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to Lingering Frey)

Post #: 2

RE: Tutorial Videos not playing - 11/10/2013 10:30:50 PM

Lingering Frey

Posts: 45
Joined: 2/16/2012
Status: offline

Microsoft's updater is saying I don't need to update it. (I have Vista SP2.)

Is there a way to send the video to a different media player (QuickTime or something?)

(in reply to Shannon V. OKeets)

Post #: 3

RE: Tutorial Videos not playing - 11/10/2013 11:07:28 PM

paulderynck

Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline

Can you open them with a player from their folder?

C:\Matrix Games\World in Flames\TrainingVideos

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Paul

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Post #: 4

RE: Tutorial Videos not playing - 11/10/2013 11:13:27 PM

Lingering Frey

Posts: 45
Joined: 2/16/2012
Status: offline

Bingo! If I double click on the file in the folder it does the same thing as from the game. If I right click on the file there is a choice that will play it.

Thanks paulderynck.

(in reply to paulderynck)

Post #: 5

RE: Tutorial Videos not playing - 11/11/2013 12:15:33 AM

markb50k

Posts: 1224
Joined: 7/1/2004
From: Spring, TX
Status: offline

While we're on the subject, how exactly do you access the full video tutes. I see the pic/ text ones and the interactive ones but not the vids

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Post #: 6

RE: Tutorial Videos not playing - 11/11/2013 12:19:16 AM

okiemcguire

Posts: 154
Joined: 9/24/2012
From: Arizona
Status: offline

quote:

ORIGINAL: markb50k

While we're on the subject, how exactly do you access the full video tutes. I see the pic/ text ones and the interactive ones but not the vids

There is an option to select the videos on the Matrix Play splash screen when you start the game.

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Post #: 7

RE: Tutorial Videos not playing - 11/11/2013 12:37:48 AM

Shannon V. OKeets

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: markb50k

While we're on the subject, how exactly do you access the full video tutes. I see the pic/ text ones and the interactive ones but not the vids

When you execute Autorun.exe, the Matrix opening screen for World in Flames should appear.

Attachment (1)

_____________________________

Steve

Perfection is an elusive goal.

(in reply to markb50k)

Post #: 8

RE: Tutorial Videos not playing - 11/11/2013 2:13:01 AM

markb50k

Posts: 1224
Joined: 7/1/2004
From: Spring, TX
Status: offline

Thanks. Yeah a few minutes after asking I had to restart and noticed the video option staring me right in the face. Doh

(in reply to Shannon V. OKeets)

Post #: 9

RE: Tutorial Videos not playing - 11/11/2013 9:38:11 PM

Joseignacio

Posts: 2449
Joined: 5/8/2009
From: Madrid, Spain
Status: offline

For some reason it seems my W7 doesnt have a WMP, the folder is empty.

I was recommended to download the Classic Windows Media Player from http://mpc-hc.org/ whichI did, installing the versi�n for my VIsta 64 bits,

I can hear them but not see them. Either from the men� or from the folder, right ot left clicking.

(in reply to markb50k)

Post #: 10

RE: Tutorial Videos not playing - 11/11/2013 9:51:11 PM

paulderynck

Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline

I have no idea why you would encounter that. I can play the videos with several different players. I'd suggest you check this link out:

http://www.makeuseof.com/tag/top-5-free-media-players-for-windows/

I've heard good things about PotPlayer.

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Paul

(in reply to Joseignacio)

Post #: 11

RE: Tutorial Videos not playing - 11/14/2013 8:28:08 PM

Joseignacio

Posts: 2449
Joined: 5/8/2009
From: Madrid, Spain
Status: offline

Thanks, I was using the third of those five, and it didn't work for me, but now I downloaded the first, VLC, and it runs!!

< Message edited by Joseignacio -- 11/14/2013 9:56:32 PM >

(in reply to paulderynck)

Post #: 12