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Zoomed Out View Black - 6/9/2014 7:53:59 AM   
imaca

 

Posts: 11
Joined: 5/10/2014
Status: offline 		The zoomed out view is completely black except for units.
Map preview also does not work.:(


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RE: Zoomed Out View Black - 6/9/2014 9:31:57 AM   
imaca

 

Posts: 11
Joined: 5/10/2014
Status: offline 		Here is screenshot.
Obviously this makes the game unplayable.

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Post #: 2
RE: Zoomed Out View Black - 6/9/2014 9:58:24 AM   
v.Manstein


Posts: 148
Joined: 5/27/2002
From: London
Status: offline 		Imaca, try this link:

http://support.amd.com/en-us/download/auto-detect-tool

Your graphics driver is from 2013. You should update it.

(in reply to imaca)
Post #: 3
RE: Zoomed Out View Black - 6/9/2014 11:39:45 AM   
imaca

 

Posts: 11
Joined: 5/10/2014
Status: offline 		Thanks for reply, downloaded and installed autodetected best driver (14.4 mobility), but sadly made no difference.

(in reply to v.Manstein)
Post #: 4
RE: Zoomed Out View Black - 6/9/2014 11:45:49 AM   
v.Manstein


Posts: 148
Joined: 5/27/2002
From: London
Status: offline 		Did you install the latest driver for your graphics card? As mentioned, your graphics driver is dated from 2013.

(in reply to imaca)
Post #: 5
RE: Zoomed Out View Black - 6/10/2014 9:25:54 AM   
imaca

 

Posts: 11
Joined: 5/10/2014
Status: offline 		Yep, AMD 14.4, as above.

(in reply to v.Manstein)
Post #: 6
RE: Zoomed Out View Black - 6/10/2014 10:53:30 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		Is the power supply plugged in when running the game or the laptop is on battery power?

Also I have noticed that you have only 243 MB of video dedicated memory. Please note that the game requires 256Mb minimum (512MB recommended).
As you are on the edge of game requirements, it's possible that you experience some graphic glitches.

(in reply to imaca)
Post #: 7
RE: Zoomed Out View Black - 6/10/2014 4:05:09 PM   
SteveMcClaire

 

Posts: 4472
Joined: 11/19/2007
Status: offline 		It sounds like your video card / driver is not displaying the scaled textures for the overview and minimap properly.

Please try running the game in Windowed mode if you are not already. You can change this in the 'General' tab of the Game Options dialog. The checkbox is right below the game resolution settings.

If that does not help, try changing the display resolutions to see if there is something specific to a given resolution with the video card/driver. You might also make sure your Windows desktop is using a 32-bit color screen mode, just to see if the desktop vs. game color settings is effecting it.

Steve

(in reply to VPaulus)
Post #: 8
RE: Zoomed Out View Black - 6/13/2014 6:57:21 AM   
imaca

 

Posts: 11
Joined: 5/10/2014
Status: offline 		Hi, sorry have been busy, yes running 32bit mode (is it even possible to run 16bit in win7?), tried window mode, this seems to introduce more glitches (zoom icon disappears).
Hadn't noticed that directxdiag shows only 243MB, graphics memory is nominally 256Mb (not sure where the 13 missing Mb is hiding:))
However, GPU-Z shows only 141Mb used total when game running.
Is there any chance this could be fixed, or am I wasting my time?

(in reply to SteveMcClaire)
Post #: 9
RE: Zoomed Out View Black - 6/13/2014 7:17:09 AM   
Marder


Posts: 242
Joined: 10/25/2013
Status: offline 		There is a hotkey for zooming out btw?

(in reply to imaca)
Post #: 10
RE: Zoomed Out View Black - 6/13/2014 10:30:31 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
quote:

ORIGINAL: imaca

Hi, sorry have been busy, yes running 32bit mode (is it even possible to run 16bit in win7?), tried window mode, this seems to introduce more glitches (zoom icon disappears).
Hadn't noticed that directxdiag shows only 243MB, graphics memory is nominally 256Mb (not sure where the 13 missing Mb is hiding:))
However, GPU-Z shows only 141Mb used total when game running.
Is there any chance this could be fixed, or am I wasting my time?


Have you tried in Windowed mode but with a lower screen resolution?

(in reply to imaca)
Post #: 11
RE: Zoomed Out View Black - 6/13/2014 5:34:30 PM   
SteveMcClaire

 

Posts: 4472
Joined: 11/19/2007
Status: offline
quote:

ORIGINAL: imaca
Is there any chance this could be fixed, or am I wasting my time?


This is not a problem we've seen on other machines, so I don't know exactly what's causing it. Given that there haven't been any other reports that I know of, I suspect it's something with your video card/driver.

I would suggest using the software for your video card to change settings and see if you can find something that effects the problem there.

Steve

(in reply to imaca)
Post #: 12
RE: Zoomed Out View Black - 6/14/2014 1:05:08 PM   
imaca

 

Posts: 11
Joined: 5/10/2014
Status: offline
quote:

ORIGINAL: Steve McClaire


quote:

ORIGINAL: imaca
Is there any chance this could be fixed, or am I wasting my time?


This is not a problem we've seen on other machines, so I don't know exactly what's causing it. Given that there haven't been any other reports that I know of, I suspect it's something with your video card/driver.

I would suggest using the software for your video card to change settings and see if you can find something that effects the problem there.

Steve


Thanks, went into catalyst control centre, set anti-aliasing and ansiotropic filtering to "use application settings" and ...suddenly I can see the zoomed out view:), so again, thanks for help

(in reply to SteveMcClaire)
Post #: 13
RE: Zoomed Out View Black - 6/16/2014 4:30:29 PM   
SteveMcClaire

 

Posts: 4472
Joined: 11/19/2007
Status: offline 		Glad you were able to get it resolved imaca. Thanks for letting us know what worked for you.

Steve

(in reply to imaca)
Post #: 14
RE: Zoomed Out View Black - 6/16/2014 4:53:43 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		as these are the default settings of CCC in windows, either you have changed them and forgot, or another app / program has changed them, better to use profiles with CCC tbh





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< Message edited by zakblood -- 6/16/2014 5:54:02 PM >

(in reply to SteveMcClaire)
Post #: 15
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