Also getting update error

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All Forums >> [New Releases from Matrix Games] >> World in Flames >> Tech Support >> Also getting update error

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Also getting update error - 7/2/2014 7:48:39 PM

TykeAbroad

Posts: 8
Joined: 1/8/2014
Status: offline

Hi,

just loaded the game onto my new PC (windows 8) and gone to do an update and at end of update after the file is downloaded get told the update failed.

Have tried replacing the updater files as per the 'updater fix' thread from 25th April; but fist thing that happens when starting the update is that the updater files are updated; so not sure if that scuppers it or not

I didn't have any problems on my windows 7 PC.

Post #: 1

RE: Also getting update error - 7/2/2014 9:09:09 PM

Courtenay

Posts: 4003
Joined: 11/12/2008
Status: offline

You can do the update by hand. Go to the matrix games website:

http://www.matrixgames.com/products/296/downloads/World.In.Flames

and download the patch.

Shut down everything, and restart your computer. (No, I am not kidding. There may be some WiF background processes that you have to stop; restarting your computer is the most certain way of doing that.)

Run the download. It might say that you are up to date; ignore that, and tell the updater to proceed. It will update you, and you should find yourself running the current version.

If you are registered with Matrix, you can get the public beta download, and do the same thing. See the top post in the World in Flames forum for the location of the download.

_____________________________

I thought I knew how to play this game....

(in reply to TykeAbroad)

Post #: 2

RE: Also getting update error - 7/2/2014 10:50:18 PM

paulderynck

Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline

When this has been reported before, it often turned out to be anti-virus software that caused the failure.

_____________________________

Paul

(in reply to Courtenay)

Post #: 3

RE: Also getting update error - 7/5/2014 2:13:13 AM

Shannon V. OKeets

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: TykeAbroad

Hi,

just loaded the game onto my new PC (windows 8) and gone to do an update and at end of update after the file is downloaded get told the update failed.

Have tried replacing the updater files as per the 'updater fix' thread from 25th April; but fist thing that happens when starting the update is that the updater files are updated; so not sure if that scuppers it or not

I didn't have any problems on my windows 7 PC.

Most likely this has to do with the software running on your new PC. If you still have this trouble after checking your antivirus software (et al), try contacting customer support.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to TykeAbroad)

Post #: 4

RE: Also getting update error - 7/5/2014 8:17:37 AM

TykeAbroad

Posts: 8
Joined: 1/8/2014
Status: offline

Hi,

I went and downloaded from the website as suggested and this worked for me.

thanks

(in reply to Shannon V. OKeets)

Post #: 5