RE: Can not play the Game ( Error Message Make Vertex buffer)

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

RE: Can not play the Game ( Error Message Make Vertex buffer)

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Scourge of War: Waterloo >> Tech Support >> RE: Can not play the Game ( Error Message Make Vertex buffer)

Page: << < prev 1 [2] 3 next > >>

Message

<< Older Topic Newer Topic >>

RE: Can not play the Game ( Error Message Make Vertex b... - 7/4/2015 6:41:43 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

GUI log is not supportet from Matrix to upload here . Can i send you the fiels PM?

(in reply to mitra76)

Post #: 31

RE: Can not play the Game ( Error Message Make Vertex b... - 7/4/2015 6:45:00 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

quote:

ORIGINAL: stultus

GUI log is not supportet from Matrix to upload here . Can i send you the fiels PM?

zip the file and uploaded it to your post as a attachment

< Message edited by zakblood -- 7/4/2015 7:46:10 PM >

(in reply to Gettysburg)

Post #: 32

RE: Can not play the Game ( Error Message Make Vertex b... - 7/4/2015 6:48:59 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

in the My gui are 2 Warnings, Widget property `Snap no found`and widget property Movable not found

(in reply to Gettysburg)

Post #: 33

RE: Can not play the Game ( Error Message Make Vertex b... - 7/4/2015 6:51:20 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

grab both logs and zip them up with winzip or winrar or any porgram that does zip files (MyGUI.log and SowWL.log)

then staff will check them both for errors and get back to you with a reply.

make a new post and attach them thanks.

< Message edited by zakblood -- 7/4/2015 7:52:00 PM >

(in reply to Gettysburg)

Post #: 34

RE: Can not play the Game ( Error Message Make Vertex b... - 7/4/2015 7:06:16 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

here are the files

Attachment (1)

(in reply to mitra76)

Post #: 35

RE: Can not play the Game ( Error Message Make Vertex b... - 7/4/2015 7:07:37 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

and here is the second file

Attachment (1)

< Message edited by stultus -- 7/4/2015 8:07:50 PM >

(in reply to mitra76)

Post #: 36

RE: Can not play the Game ( Error Message Make Vertex b... - 7/4/2015 11:48:55 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

How is the DSR - Factors configured in your Nvidia Control Panel?
Please try with that option set to off.

(in reply to Gettysburg)

Post #: 37

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 12:29:10 AM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

What is the DSR Factors ???

(in reply to VPaulus)

Post #: 38

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 8:13:39 AM

mitra76

Posts: 366
Joined: 5/23/2011
Status: offline

Can you try to delete the dx9 file from the installation directory? I don't remember sorry, did you already install the patch?

_____________________________

Visit my wargame blog: http://warforgame.blogspot.it/

(in reply to Gettysburg)

Post #: 39

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 9:11:38 AM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

Patch is allredady installiert. After delete the dx9 file, there is no different

(in reply to mitra76)

Post #: 40

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 9:48:48 AM

mitra76

Posts: 366
Joined: 5/23/2011
Status: offline

The fact is that your Graphic card seems set to have the possibility to use more than half of your total PC memory as shared, 4gb also with the swap memory activated are not very much using win7. My suspect is that your graphic card is asking more memory from your PC of what the PC can give in that moment and you run out of memory loading the scenarios and the biggest sandboxes.

You should track your memory consumption during the loading process http://www.7tutorials.com/how-use-resource-monitor-windows-7 (Learn How the Memory is Used by Windows section) to see if you have many hard fault and free memory remain you during the upload.

_____________________________

Visit my wargame blog: http://warforgame.blogspot.it/

(in reply to Gettysburg)

Post #: 41

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 10:18:35 AM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

But why is that only in this game that case? All other games runs fine?

< Message edited by stultus -- 7/5/2015 11:20:21 AM >

(in reply to mitra76)

Post #: 42

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 10:29:01 AM

mitra76

Posts: 366
Joined: 5/23/2011
Status: offline

I don't know what other games you use, but Gettysburg at example is graphically inferior to Waterloo in terms of maps and sprites so it asks less in term of memory, you can make a test of memory performance between the two to see the difference.

_____________________________

Visit my wargame blog: http://warforgame.blogspot.it/

(in reply to Gettysburg)

Post #: 43

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 10:35:38 AM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

Gettysburg runs very well for me

(in reply to mitra76)

Post #: 44

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 10:53:32 AM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

The game crahes bevor i can see the 3d map. for example, i click on the tutorial button, the game goes not in to the next screen

< Message edited by stultus -- 7/5/2015 11:54:40 AM >

(in reply to mitra76)

Post #: 45

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 11:43:34 AM

mitra76

Posts: 366
Joined: 5/23/2011
Status: offline

ok, did you check the memory performance using the resource monitor?

_____________________________

Visit my wargame blog: http://warforgame.blogspot.it/

(in reply to Gettysburg)

Post #: 46

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 1:10:11 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

can you look at this?

Attachment (1)

< Message edited by stultus -- 7/5/2015 2:11:24 PM >

(in reply to mitra76)

Post #: 47

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 3:09:48 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: stultus

What is the DSR Factors ???

In the Nvidia Control Panel:

Attachment (1)

(in reply to Gettysburg)

Post #: 48

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 4:59:17 PM

mitra76

Posts: 366
Joined: 5/23/2011
Status: offline

quote:

ORIGINAL: stultus

can you look at this?

Is this the game install log or the patch install log? Do you use the automatic update of Matrix gamestart screen?

_____________________________

Visit my wargame blog: http://warforgame.blogspot.it/

(in reply to Gettysburg)

Post #: 49

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 5:41:50 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

this is the patch install log. I have used automatic update from matrix

(in reply to mitra76)

Post #: 50

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 5:54:13 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

here is the complete log file

Attachment (1)

(in reply to mitra76)

Post #: 51

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 6:12:43 PM

mitra76

Posts: 366
Joined: 5/23/2011
Status: offline

Something is wrong with your installation I think; the correct log from the automatic update should be like this one below (a part the different path) (just repeated the full procedure); it seems like patch is making a new install. Someone else can check own log to see how it is?

[07/05/2015 19:53:12] Success Update started: E:\Matrix Games\Scourge of War Waterloo\update.exe
[07/05/2015 19:53:12] Notice Update engine version: 3.7.0.0
[07/05/2015 19:53:12] Notice Product: Scourge of War Waterloo
[07/05/2015 19:53:12] Success Language set: Primary = 16, Secondary = 1
[07/05/2015 19:53:12] Success Include script: _TU20_Global_Functions.lua
[07/05/2015 19:53:12] Success Display screen: Welcome
[07/05/2015 19:53:13] Success Display screen: Download Server Script
[07/05/2015 19:53:17] Success Language set: Primary = 9, Secondary = 1
[07/05/2015 19:53:17] Notice Automatic update required.
[07/05/2015 19:53:22] Notice Dat file updated: 'E:\Matrix Games\Scourge of War Waterloo\update.dat'
[07/05/2015 19:53:22] Success Run client data event: Client Script
[07/05/2015 19:53:22] Notice Exit update process (Return code: 11)
[07/05/2015 19:53:22] Success Update started: E:\Matrix Games\Scourge of War Waterloo\update.exe
[07/05/2015 19:53:22] Notice Update engine version: 3.7.0.0
[07/05/2015 19:53:22] Notice Product: Scourge of War Waterloo
[07/05/2015 19:53:22] Success Language set: Primary = 16, Secondary = 1
[07/05/2015 19:53:22] Success Include script: _TU20_Global_Functions.lua
[07/05/2015 19:53:22] Success Display screen: Download Server Script
[07/05/2015 19:53:25] Success Language set: Primary = 9, Secondary = 1
[07/05/2015 19:53:25] Success Display screen: Update Available
[07/05/2015 19:53:28] Success Display screen: Download File (FTP)
[07/05/2015 19:53:42] Success Display screen: Update Finished
[07/05/2015 19:53:43] Success Run client data event: Client Script
[07/05/2015 19:53:43] Notice Exit update process (Return code: 0)

_____________________________

Visit my wargame blog: http://warforgame.blogspot.it/

(in reply to Gettysburg)

Post #: 52

RE: Can not play the Game ( Error Message Make Vertex b... - 7/5/2015 10:47:53 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

I can play the sandbox with army vs army and high details, also the campaing and the user scenarios. All The waterloo scenarios crahes and also the tutorial.

(in reply to mitra76)

Post #: 53

RE: Can not play the Game ( Error Message Make Vertex b... - 7/6/2015 4:18:39 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

what drive did you install the game to? as the game defaults to the C drive, but your patch notes say E drive, so have you installed at any time to both? for me i'd remove the game altogether and use a registry cleaner something like ccleaner and repair all, check all your hard drives for the game and folders and makes sure there is no files / folders left over from the game after it's uninstall, then re boot the pc, run ccleaner or another type of same program and recheck it again for faulty install files and duplicates etc plus anything else that's left on, then and only then install the game to the default place, which it selects as drive C:\Matrix Games\Scourge of War Waterloo then update the game, also watching to make sure the patch goes into the correct folder, again C:\Matrix Games\Scourge of War Waterloo, if it doesn't then manually copy the files from where it puts them and cut and paste into the correct folder and overwrite, now try the game, good luck

(in reply to Gettysburg)

Post #: 54

RE: Can not play the Game ( Error Message Make Vertex b... - 7/6/2015 5:44:02 AM

mitra76

Posts: 366
Joined: 5/23/2011
Status: offline

THe E: path is in mine log, in his log there're install line should be not present in a patch update (at least not in mine), with a error line too. So something is wrong in his installation. Can you attach a screenshot of your sandbox creation screen?

_____________________________

Visit my wargame blog: http://warforgame.blogspot.it/

(in reply to zakblood)

Post #: 55

RE: Can not play the Game ( Error Message Make Vertex b... - 7/6/2015 10:09:52 AM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

i have removed the old game and made all
like you say (ccleaner etc). Copy the Patch manually in the right folder. The patch log file looks now right. But the Error message vertex error stays.

(in reply to zakblood)

Post #: 56

RE: Can not play the Game ( Error Message Make Vertex b... - 7/6/2015 11:28:11 AM

mitra76

Posts: 366
Joined: 5/23/2011
Status: offline

Please attach the sandbox screen screenshot

_____________________________

Visit my wargame blog: http://warforgame.blogspot.it/

(in reply to Gettysburg)

Post #: 57

RE: Can not play the Game ( Error Message Make Vertex b... - 7/6/2015 7:58:15 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

Here is the file

(in reply to mitra76)

Post #: 58

RE: Can not play the Game ( Error Message Make Vertex b... - 7/6/2015 8:02:38 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

here is the sandbox sreenshot

Attachment (1)

(in reply to mitra76)

Post #: 59

RE: Can not play the Game ( Error Message Make Vertex b... - 7/6/2015 8:05:13 PM

Gettysburg

Posts: 153
Joined: 6/24/2008
Status: offline

an here a second

Attachment (1)

(in reply to mitra76)

Post #: 60

Page: << < prev 1 [2] 3 next > >>

All Forums >> [New Releases from Matrix Games] >> Scourge of War: Waterloo >> Tech Support >> RE: Can not play the Game ( Error Message Make Vertex buffer)