Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Runtime CTD

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Runtime CTD Page: [1]
Login
Message << Older Topic   Newer Topic >>
Runtime CTD - 7/15/2015 2:09:01 PM   
Kraft

 

Posts: 9
Joined: 7/13/2015
Status: offline 		From my Steamhub discussion

The requested Dxdiag file is attached

Attachment (1)
Post #: 1
RE: Runtime CTD - 7/15/2015 2:46:59 PM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline 		Drivers look OK, can't really comment on en-/decoders. Have you already tried the K-Lite Codec Tweak tool?
Another issue might be the almost completely filled C: drive - cleanup the drive to get some more space back

(in reply to Kraft)
Post #: 2
RE: Runtime CTD - 7/15/2015 2:47:11 PM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline 		Thanks. So far it looks like a compatibility issue between sound drivers and direct sound (old) used by the game.

Btw, do you have music enabled when it is crashing?

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Kraft)
Post #: 3
RE: Runtime CTD - 7/15/2015 3:13:50 PM   
Kraft

 

Posts: 9
Joined: 7/13/2015
Status: offline
quote:

ORIGINAL: Denniss

Drivers look OK, can't really comment on en-/decoders. Have you already tried the K-Lite Codec Tweak tool?
Another issue might be the almost completely filled C: drive - cleanup the drive to get some more space back

Yes I tried that. I also tried (later) MicrosoftFixit Codec which actually found a problem and removed the broken codec but the game still CTDs because of the Runtime error. I have ~10GB of free space on C so I think safegames etc shouldn't get into problems here, especially since it also crashes without autosave.


quote:

ORIGINAL: Helpless
Thanks. So far it looks like a compatibility issue between sound drivers and direct sound (old) used by the game.

Btw, do you have music enabled when it is crashing?

Yes music is on. The game works fine If I rename the sound folder under Dat.
I have updated my Realtek HD Audio drivers today to see if it fixes it, before that I used the ones that came with my PC from 2012 or something.


On another note, I've uninstalled VLC and everything associated with it, which has done nothing so far. I'll try the same with Windows Media Player because I might have installed some random codecs years ago to make it compatible with some files before I switched to VLC.
-------------------
Nope that did nothing too.

< Message edited by Kraft -- 7/15/2015 4:46:34 PM >

(in reply to Denniss)
Post #: 4
RE: Runtime CTD - 7/15/2015 5:31:03 PM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline 		AFAIR VLC does not harm any system as it only uses local en/decoders it's shipped with, it does neither install nor use Windoze system en/decoders.

(in reply to Kraft)
Post #: 5
RE: Runtime CTD - 7/15/2015 6:51:04 PM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline
quote:

Yes music is on. The game works fine If I rename the sound folder under Dat.


What I mean is it if you try to set music level to 0 and leave just sound fx volume.

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Kraft)
Post #: 6
RE: Runtime CTD - 7/15/2015 7:58:57 PM   
Kraft

 

Posts: 9
Joined: 7/13/2015
Status: offline 		Crashes too.

(in reply to Helpless)
Post #: 7
RE: Runtime CTD - 7/16/2015 12:48:29 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		I've reencode the sound files and have pmed you with a download link.
Delete the sound files in the game sound folder, unzip the downloaded file and copy the extracted files to the same sound folder.
I don't have much hope, but who knows...

(in reply to Kraft)
Post #: 8
RE: Runtime CTD - 7/16/2015 7:48:06 AM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline 		Another option is to dL the most recent K-Lite Codec pack to hopefully replace the broken Codec.
Always a mystery to me how a simple .WAV playback may get broken despite out-of-the-box support by Windows since ages

(in reply to VPaulus)
Post #: 9
RE: Runtime CTD - 7/16/2015 8:02:56 AM   
Kraft

 

Posts: 9
Joined: 7/13/2015
Status: offline 		:( the new files don't make it work either

I'll try that Denniss

< Message edited by Kraft -- 7/16/2015 9:02:57 AM >

(in reply to VPaulus)
Post #: 10
RE: Runtime CTD - 7/16/2015 9:04:44 AM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline 		That's not that simple as it might look. Game libraries are quite old and may not handle all the newest drivers/codecs correctly. I was able to identify several crashes in WITW, but it is not repeating for me in WITE. Some months ago I created a version with newer dx library, but it got lost due to the HDD failure on my laptop.

Andreas , are you getting crashing during your movement phase? If yes, can you try to repeat it? What is the most common situation when it is crashing (battle, unit movement, air action, etc)?

Thanks.

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Kraft)
Post #: 11
RE: Runtime CTD - 7/18/2015 9:54:13 PM   
Kraft

 

Posts: 9
Joined: 7/13/2015
Status: offline 		It seems that installing the latest K-Lite pack fixed my issues, I've been able to finish the tutorial a couple of times so far without crashes, which was not possible before. I'll try one of the bigger missions and see if it stays that way.

Helpless,
my game crashed only at the end of the logistic phase (that's what the little log said in the top right), after having calculated the turn. It would crash before the safegame text showed up. I never crashed in a different situation and it happened almost every 2nd turn.

(in reply to Helpless)
Post #: 12
RE: Runtime CTD - 8/1/2015 12:22:16 PM   
jfk1978

 

Posts: 22
Joined: 8/1/2015
From: Italy
Status: offline 		Same for me.
Runtime error and crash to desktop when i try to save.
Game unplayable.

(in reply to Kraft)
Post #: 13
RE: Runtime CTD - 8/3/2015 7:02:40 PM   
jfk1978

 

Posts: 22
Joined: 8/1/2015
From: Italy
Status: offline 		In the meantime it seems to be solved.
I download and install K lite pack like kraft do.
Thank you!

(in reply to jfk1978)
Post #: 14
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Runtime CTD Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.703