Fatal Error CODE 801

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Fatal Error CODE 801

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Fatal Error CODE 801 - 8/7/2015 1:25:42 AM

Sorta

Posts: 189
Joined: 11/30/2009
Status: offline

Howdy, just had this error when trying to install hotfix.

There is an error with your games serial number.

Any ideas?

Thanks

Post #: 1

RE: Fatal Error CODE 801 - 8/7/2015 4:16:31 AM

Oberst_Klink

Posts: 4778
Joined: 2/10/2008
From: Germany
Status: offline

quote:

ORIGINAL: Sorta

Howdy, just had this error when trying to install hotfix.

There is an error with your games serial number.

Any ideas?

Thanks

Operating System and I recommend (had similar errors before) to install/apply with admin rights; somehow it does the trick.

Klink, Oberst

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(in reply to Sorta)

Post #: 2

RE: Fatal Error CODE 801 - 8/7/2015 9:08:18 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Please try Oberst_Klink suggestion:

Open the game installation folder, locate and select a file named autorun.exe. Press the right mouse button and select Properties. Click on the Compatibility tab. Tick the option Run this program as an administrator. Click on Apply and Ok. Run the game and check if the issue persists.

(in reply to Oberst_Klink)

Post #: 3