Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Update can't find game

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> Update can't find game Page: [1]
Login
Message << Older Topic   Newer Topic >>
Update can't find game - 11/15/2015 3:44:38 PM   
markcab

 

Posts: 54
Joined: 11/15/2015
Status: offline 		Hi,

I"ve got the steam version and when I try to load the update it says I don't have the game installed. I tried transferring the update to the game file location and it still won't work.
Thanks
Post #: 1
RE: Update can't find game - 11/15/2015 3:54:04 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Markcab, Let me run down some questions to help us pin this down. You are on Steam. Is steam in the default location? What is you OS? You are going after the 2.0.10 update only? Have you tried a verify game cache/files? Does the 2.09 version of Red Storm still start and play and close okay? We have a number of uses with odd hang ups with the update and the new DLC in downloading, loading, starting and closing and we are trying to find the common causes.

Thanks for the information and your patience as we sort this out.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to markcab)
Post #: 2
RE: Update can't find game - 11/15/2015 7:03:17 PM   
markcab

 

Posts: 54
Joined: 11/15/2015
Status: offline
quote:

ORIGINAL: Capn Darwin

Markcab, Let me run down some questions to help us pin this down. You are on Steam. Is steam in the default location?

Yes

What is you OS?

Windows 8


You are going after the 2.0.10 update only? Have you tried a verify game cache/files? Does the 2.09 version of Red Storm still start and play and close okay? We have a number of uses with odd hang ups with the update and the new DLC in downloading, loading, starting and closing and we are trying to find the common causes.

Thanks for the information and your patience as we sort this out.


Actually, it automatically updated. Now I have a new problem: i purchased Germany reforged off of Matrix Games and it can't find where the game is.


(in reply to CapnDarwin)
Post #: 3
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> Update can't find game Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

1.277