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PBEM+++ problem

 
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PBEM+++ problem - 8/17/2017 9:00:06 AM   
schascha


Posts: 295
Joined: 1/3/2012
Status: offline 		I'm playing a game via the slitherine multi.
Everithing works fine for the tow first turns, but for the third I got message: "I have to run a program to the 2.0.12 version" (I'm running with it) and after I close this dialog box, I got a new message where it's write the program can't find the map file, I closed this message and I had a empty map.
I had a version of the game from matrix, I uninstall the game and install a new one from steam but the same thing happened.
What can I do ??
Thank you by advance.
(SORRY FOR MY POOR ENGLISH)
Post #: 1
RE: PBEM+++ problem - 8/17/2017 9:11:04 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		sorry for your problems,

Capn Darwin is offline atm but as soon as he's back online he will respond and give you some more advice

from my point of view, it doesn't sound like a permission issue, as 2 turns have been played, if both user are on the same version, as numbers quoted are the latest, did either or both upgrade onto this version mid game?

as it's on steam, options are for me anyway, eg things to try

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Verify Integrity of Game Files

(in reply to schascha)
Post #: 2
RE: PBEM+++ problem - 8/17/2017 3:12:18 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Make sure you guys are both on the 12 version. The 13 update will be coming soon (September 1st is the planned date). If you are on the same version and did not update during the game, let us know what scenario you were playing.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to zakblood)
Post #: 3
RE: PBEM+++ problem - 8/17/2017 6:37:46 PM   
Jo van der Pluym


Posts: 834
Joined: 10/28/2000
From: Valkenburg Lb, Netherlands
Status: offline
quote:

ORIGINAL: Capn Darwin

Make sure you guys are both on the 12 version. The 13 update will be coming soon (September 1st is the planned date). If you are on the same version and did not update during the game, let us know what scenario you were playing.


Still so long time. I thought it's this week. That is then a month later then first planned

_____________________________

Greetings from the Netherlands

Jo van der Pluym
CrazyDutch

(in reply to CapnDarwin)
Post #: 4
RE: PBEM+++ problem - 8/17/2017 6:50:58 PM   
schascha


Posts: 295
Joined: 1/3/2012
Status: offline 		Thank you for your answer.

I don't know if somebody from your staff didi something but now everything seems to work fine.

(in reply to Jo van der Pluym)
Post #: 5
RE: PBEM+++ problem - 8/17/2017 10:03:34 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Jo, some times you are at the mercy of the production crew. The good news is that the update will come with some other Red Storm goodness. Just have to wait it out.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to schascha)
Post #: 6
RE: PBEM+++ problem - 8/19/2017 8:46:42 PM   
schascha


Posts: 295
Joined: 1/3/2012
Status: offline 		Hi,

After playing sone turns without problem.

The same bug is reproducing.

the scenarion is THE PIED PIPER against novalis 1122001

(in reply to CapnDarwin)
Post #: 7
RE: PBEM+++ problem - 8/20/2017 11:22:36 AM   
schascha


Posts: 295
Joined: 1/3/2012
Status: offline 		Today I manage to open the file correctly.
And the game is completed.
I think the problem come from the server: it works one day and not the next one.

(in reply to schascha)
Post #: 8
RE: PBEM+++ problem - 8/20/2017 12:02:44 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		maybe more likely a local loop issue, with a good connection one day, but not every day

(in reply to schascha)
Post #: 9
RE: PBEM+++ problem - 8/20/2017 1:13:09 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		We are keeping an eye on your reports. An intermittent bug is very tough to pin down. The 13 update will be coming September 1st. Let us know if you keep getting that error and if you can expand on things being done before loading the game to see if there is a pattern. If you can do the same with your opponent that would help too. Sorry you are getting this odd bug, but also glad the game loaded and you could finish.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to zakblood)
Post #: 10
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