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TOAW IV Manuals Shipping Delay

 
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TOAW IV Manuals Shipping Delay - 12/4/2017 11:26:17 AM   
Muso

 

Posts: 115
Joined: 7/26/2017
Status: offline 		IMPORTANT! Due to a delay in the ship leaving Hong Kong with the manuals onboard, physical copies with the printed manuals will be dispatched with some delay. For US/Canada Customers: the orders will ship in December 8th. For the rest of the World (EU/UK included): the orders will ship in December 18th. We’re sorry for any inconvenience.

< Message edited by Tamas -- 10/16/2018 10:31:58 AM >
Post #: 1
RE: TOAW IV Manuals Shipping Delay - 12/14/2017 8:22:47 PM   
CaptainKoloth

 

Posts: 37
Joined: 9/6/2017
Status: offline 		Any updates on this?

(in reply to Muso)
Post #: 2
RE: TOAW IV Manuals Shipping Delay - 12/15/2017 9:26:48 AM   
Tamas

 

Posts: 985
Joined: 1/7/2001
Status: offline 		Hi,

We have just sent an e-mail update to those affected: the game is now shipping to US and Canada addresses, and we are still on track to start shippin on the 18th for the rest of the world.

Thanks for your patience!

(in reply to CaptainKoloth)
Post #: 3
RE: TOAW IV Manuals Shipping Delay - 12/16/2017 3:00:49 AM   
r6kunz


Posts: 1103
Joined: 7/4/2002
From: near Philadelphia
Status: offline 		I assume this includes the physical version of the game. I am still waiting for two copies that will be Christmas presents...(but I have not received an email yet)

(in reply to Tamas)
Post #: 4
RE: TOAW IV Manuals Shipping Delay - 12/18/2017 3:09:15 PM   
Rainbow7


Posts: 404
Joined: 11/4/2003
From: Ottawa
Status: offline 		I haven’t received an email yet, either.

_____________________________

Troubles overcome are good to tell. -Yiddish saying

(in reply to r6kunz)
Post #: 5
RE: TOAW IV Manuals Shipping Delay - 12/18/2017 7:59:46 PM   
VilleYrjola

 

Posts: 115
Joined: 12/9/2009
Status: offline 		No emails here either, posting from Finland.

(in reply to Rainbow7)
Post #: 6
RE: TOAW IV Manuals Shipping Delay - 12/19/2017 3:51:38 PM   
tcarusil

 

Posts: 210
Joined: 5/1/2011
From: Indianapolis, IN
Status: offline 		Guess I am lucky. Not only did I get an email, but fedex delivered the book yesterday. Now I will have something to do over the holidays.

TomC

(in reply to VilleYrjola)
Post #: 7
RE: TOAW IV Manuals Shipping Delay - 12/19/2017 4:36:20 PM   
larryfulkerson


Posts: 39932
Joined: 4/17/2005
From: Tucson, AZ
Status: offline
quote:

ORIGINAL: tcarusil
Guess I am lucky. Not only did I get an email, but fedex delivered the book yesterday. Now I will have something to do over the holidays.

TomC

I'd love to hear about your first impressions and what kind of trouble installing TOAW, if any, and how you feel now that
you have your hands on the real deal.

(in reply to tcarusil)
Post #: 8
RE: TOAW IV Manuals Shipping Delay - 12/19/2017 5:20:28 PM   
VilleYrjola

 

Posts: 115
Joined: 12/9/2009
Status: offline 		Update: Just received my shipment notification including the tracking information.
As for Larry, I had zero problems installing TOAW.

(in reply to larryfulkerson)
Post #: 9
RE: TOAW IV Manuals Shipping Delay - 12/19/2017 8:47:30 PM   
usna93

 

Posts: 2
Joined: 11/13/2017
Status: offline 		I received my shipping information number on Friday with tracking number but there is no updated shipping information on Fedex - but it is Christmas so chaos is to be expected

(in reply to VilleYrjola)
Post #: 10
RE: TOAW IV Manuals Shipping Delay - 12/19/2017 10:35:52 PM   
RJL5188


Posts: 170
Joined: 11/27/2010
Status: offline 		got my book. love it

_____________________________

"Remember. This is a military operation. They NEVER go according to plan." ---Gen. Beck to Col. Stauffenberg (VALKYRIE)

(in reply to usna93)
Post #: 11
RE: TOAW IV Manuals Shipping Delay - 12/20/2017 4:24:33 PM   
tcarusil

 

Posts: 210
Joined: 5/1/2011
From: Indianapolis, IN
Status: offline 		Had no trouble installing from the download and installed the beta update. Have managed to bring over some custom graphics from TOAW III and increased the fonts on most things so I can see them without sitting on top of the screen.

I have only dinked around with the game a little. I want to read the manual to get in tune with the new features, plus learn some old ones I never learned under TOAW I. Also, I am finishing up Holland - A Bridge Too Far under TOAW III. Will be looking forward to trying again under TOAW IV.

Am also looking forward to having a go at the Road to Moscow series.This should keep me busy for a while.

Finally, thank you for all you did in making TOAW IV possible. You and the other devoted participants (Ralph, Bob et al) have certainly given us a great Christmas present.

TomC

(in reply to larryfulkerson)
Post #: 12
RE: TOAW IV Manuals Shipping Delay - 12/20/2017 6:18:20 PM   
jacktimes2


Posts: 153
Joined: 7/11/2015
From: NY
Status: offline 		Could I get an email as well? I purchased the manual through the "upgrade to boxed edition" option from Matrix on 12/15, so I expect I will have to wait a bit longer. Not worried about that. Just hoping for an estimate, really.
I have an order number (for the manual itself) if that helps. Thank you!

(in reply to tcarusil)
Post #: 13
RE: TOAW IV Manuals Shipping Delay - 12/20/2017 8:04:13 PM   
RealChuckB


Posts: 284
Joined: 9/29/2003
Status: offline 		Hi,

I ordered the game with the (printed) manual first thing the day it came out but have not received an email, any shipping information, nor the manual yet.

Chuck

(in reply to jacktimes2)
Post #: 14
RE: TOAW IV Manuals Shipping Delay - 12/20/2017 10:14:06 PM   
michaelspotts

 

Posts: 48
Joined: 4/16/2015
Status: offline 		got my manual today here in Colorado. I bought boxed edition day it was released. Great add to great game, great community support. Thanks to all.

< Message edited by michaelspotts -- 12/20/2017 11:19:32 PM >

(in reply to RealChuckB)
Post #: 15
RE: TOAW IV Manuals Shipping Delay - 12/21/2017 11:05:49 AM   
Foggy

 

Posts: 110
Joined: 6/19/2006
From: matthewcox2001@gmail.com
Status: offline 		Awesome hardcover - thanks Matrix!

(in reply to michaelspotts)
Post #: 16
RE: TOAW IV Manuals Shipping Delay - 12/21/2017 3:15:30 PM   
jacktimes2


Posts: 153
Joined: 7/11/2015
From: NY
Status: offline 		Just an update––I got an email with a tracking number from Matrix, so I don't need any further help
... For now

But seriously, thank you.

(in reply to Foggy)
Post #: 17
RE: TOAW IV Manuals Shipping Delay - 12/23/2017 3:08:44 PM   
sPzAbt653


Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline 		The delay is over for me, got mine today from the Fulfillment Center in Portland, Or. ... and with BUBBLE WRAP ! WooHoo !!

(in reply to jacktimes2)
Post #: 18
RE: TOAW IV Manuals Shipping Delay - 12/23/2017 4:00:06 PM   
Rainbow7


Posts: 404
Joined: 11/4/2003
From: Ottawa
Status: offline
quote:

ORIGINAL: sPzAbt653

The delay is over for me, got mine today from the Fulfillment Center in Portland, Or. ... and with BUBBLE WRAP ! WooHoo !!


Did you get a shipping notification first?

_____________________________

Troubles overcome are good to tell. -Yiddish saying

(in reply to sPzAbt653)
Post #: 19
RE: TOAW IV Manuals Shipping Delay - 12/23/2017 4:26:26 PM   
sPzAbt653


Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline 		Yes, on the 20th, that it was shipped on the 19th.

(in reply to Rainbow7)
Post #: 20
RE: TOAW IV Manuals Shipping Delay - 12/23/2017 9:08:51 PM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline 		Mine came today. I like the 'matt' finish to the hard cover - different to the other 'glossy' manuals.

I have to say I am loathe to buy any game going forward without a hardback option. Very nice indeed Matrix

_____________________________

England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to sPzAbt653)
Post #: 21
RE: TOAW IV Manuals Shipping Delay - 12/23/2017 9:11:32 PM   
Rainbow7


Posts: 404
Joined: 11/4/2003
From: Ottawa
Status: offline 		I guess I don’t understand the shipping delay. I ordered it on the 11th and I was expecting it to have at least been shipped by now (to Canada).

_____________________________

Troubles overcome are good to tell. -Yiddish saying

(in reply to warspite1)
Post #: 22
RE: TOAW IV Manuals Shipping Delay - 12/23/2017 10:01:31 PM   
sPzAbt653


Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline 		I ordered it 11-24

(in reply to Rainbow7)
Post #: 23
RE: TOAW IV Manuals Shipping Delay - 12/28/2017 8:46:29 PM   
MrClock

 

Posts: 65
Joined: 12/13/2014
From: Milan - Italy
Status: offline 		I'm very happy


(in reply to sPzAbt653)
Post #: 24
RE: TOAW IV Manuals Shipping Delay - 12/29/2017 12:23:02 AM   
Silvanski


Posts: 2506
Joined: 1/23/2005
From: Belgium, residing in TX-USA
Status: offline 		I also ordered a hard copy 11/16/2017... but nothing so far, not even a notification

< Message edited by Silvanski -- 12/29/2017 12:34:23 AM >

_____________________________

The TOAW Redux Dude

(in reply to MrClock)
Post #: 25
RE: TOAW IV Manuals Shipping Delay - 1/5/2018 4:25:10 PM   
Rayak

 

Posts: 8
Joined: 11/9/2017
Status: offline 		Physical copy and printed manual received in Normandy on December 29th

(in reply to Silvanski)
Post #: 26
RE: TOAW IV Manuals Shipping Delay - 1/5/2018 10:06:35 PM   
Rainbow7


Posts: 404
Joined: 11/4/2003
From: Ottawa
Status: offline 		Received mine yesterday in Canada, by FedEx delivery. Very nice hardcover binding.

_____________________________

Troubles overcome are good to tell. -Yiddish saying

(in reply to Rayak)
Post #: 27
RE: TOAW IV Manuals Shipping Delay - 1/5/2018 11:00:43 PM   
John B.


Posts: 3909
Joined: 9/25/2011
From: Virginia
Status: offline 		Nothing for me. NO book yet here in Virginia. If I don't get it who do I contact at Matrix?

(in reply to Rainbow7)
Post #: 28
RE: TOAW IV Manuals Shipping Delay - 1/5/2018 11:34:22 PM   
nnason


Posts: 502
Joined: 3/4/2016
From: Washington DC Metro Area
Status: offline 		I got mine day after xmas. Live in NE VA.

_____________________________

Live Long and Prosper,
Noah Nason
LTC Field Artillery
US Army Retired

(in reply to John B.)
Post #: 29
RE: TOAW IV Manuals Shipping Delay - 1/6/2018 2:23:23 AM   
Silvanski


Posts: 2506
Joined: 1/23/2005
From: Belgium, residing in TX-USA
Status: offline
quote:

ORIGINAL: John B.
If I don't get it who do I contact at Matrix?

I submitted a query at Bluesnap, the company which processes the orders

_____________________________

The TOAW Redux Dude

(in reply to John B.)
Post #: 30
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