The cost of the physical version.

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The cost of the physical version.

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All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> The cost of the physical version.

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The cost of the physical version. - 6/10/2018 5:41:28 PM

AKAGI7137

Posts: 35
Joined: 7/8/2007
Status: offline

I am afraid, that as principally a games collector, I only have an interest in physical versions of games.

I thought I would order the Operational art Of War IV using a recently supplied loyalty bonus code that will give me 35% off. I went through the process to order a physical version with its printed manual.

However after I saw the price went up by �15, after I selected a boxed copy (ok there is 35% of off that), and then the site tried charging me a wopping �16+ for DHL postage (why? - just to send a disk is just �3.72) I gave up. Think about that - if it wasn't for the bonus code you would be charging �72 for a manual - a burnt disk and a box.

I appreciate these games take an incredible amount of time to develop and going to a niche market but and I respect that, but despite being a customer for longer than I can remember, I think you are pricing yourselves out the market for anybody who wants something physical from you.

Post #: 1

RE: The cost of the physical version. - 6/11/2018 10:05:06 AM

Shadrach

Posts: 727
Joined: 10/16/2001
From: Oslo, Norway
Status: offline

Yeah, I tried taking this up some time after release as well. Ordering a physical copy doubled the price of the game at full price.

Probably Matrix/Slitherine have made an exclusive "deal" with DHL to handle all shipping. Basically it means DHL can up the price whenever they feel like it as they are the only option.

I live in a place where we are used to waiting 3-4 weeks for overseas orders. I have no problem with this for ordering physical goods, and I have absolutely no need for next-day service or having it delivered to my doorstep, its not a long walk to the post office.

So why can't I choose standard international shipping through USPS?

(in reply to AKAGI7137)

Post #: 2

RE: The cost of the physical version. - 6/11/2018 4:20:04 PM

Curtis Lemay

Posts: 12969
Joined: 9/17/2004
From: Houston, TX
Status: offline

This isn't really a TOAW IV question. It's a Matrix question. It should be directed to one of the central forums. Nobody on this forum has anything to do with this issue.

_____________________________

My TOAW web site:

Bob Cross's TOAW Site

(in reply to Shadrach)

Post #: 3