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Game will not start

 
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Game will not start - 11/15/2018 9:42:36 PM   
blackcloud6


Posts: 489
Joined: 8/13/2002
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When I try to run the game form either the game menu or juts trying to start the .exe program, all I get is a black rectangle.

Alos, the game manual will not come up. It did once, but after I restarted the computer to see if the game would run, the manual will not come up. I get an error that says adobe tried to reach the sever and was unable.

DxDiag attached.

Attachment (1)

< Message edited by blackcloud6 -- 11/15/2018 9:54:25 PM >
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RE: Game will not start - 11/15/2018 9:46:40 PM   
blackcloud6


Posts: 489
Joined: 8/13/2002
Status: offline
Oh and if I click on "change settings" the same thing happens.

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RE: Game will not start - 11/15/2018 9:49:50 PM   
Veitikka


Posts: 1304
Joined: 6/25/2007
From: Finland
Status: offline
Do you have the latest video card drivers?


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RE: Game will not start - 11/15/2018 9:53:32 PM   
blackcloud6


Posts: 489
Joined: 8/13/2002
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OK, I tired again and still got the black rectangle. For the heck of it, I clicked several times on the rectangle and the game ran. Odd. Closed the game and tried again and it ran like it should. So that fixed itself. But I still can't get the manual to open.

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RE: Game will not start - 11/15/2018 10:31:04 PM   
blackcloud6


Posts: 489
Joined: 8/13/2002
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Found that Adobe kept something open and went into task manager and closed it and all is working now.

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RE: Game will not start - 11/15/2018 11:18:59 PM   
Veitikka


Posts: 1304
Joined: 6/25/2007
From: Finland
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One explanation could be that the game configuration files were corrupted. In such cases the .cfg files in the data\cfg folder should be deleted.


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RE: Game will not start - 11/19/2018 7:28:18 AM   
toocomplicated001

 

Posts: 2
Joined: 11/6/2013
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Hi all,
my copy doesn't start.
All I get is the initial screen with the "Play game" button. If I press it, nothing happens. The same for "Change settings".
I have all the recent drivers.
Please help!

(in reply to Veitikka)
Post #: 7
RE: Game will not start - 11/19/2018 8:16:02 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
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without a report, there is a number of things it could be, but would be guessing to say which one may help, there are 3 threads on the same subject error, all with working solutions, but without knowing your system it hard to say which one may help the most,

http://www.matrixgames.com/forums/tm.asp?m=4554061

http://www.matrixgames.com/forums/tm.asp?m=4554998

and finally mine, on how to etc,

http://www.matrixgames.com/forums/tm.asp?m=4554220

(in reply to toocomplicated001)
Post #: 8
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