Just bought game - requires more than one disk?

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Just bought game - requires more than one disk?

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> Just bought game - requires more than one disk?

Page: [1]

Message

<< Older Topic Newer Topic >>

Just bought game - requires more than one disk? - 5/25/2019 11:42:42 PM

pnzrgnral

Posts: 145
Score: 0
Joined: 2/16/2004
From: El Paso, AR
Status: offline

I just bought the game, hard copy. The (hardcover!) manual came with one disk. I just attempted to install the game and after loading from the disk, a message popped up asking to insert disk #2. There IS NO disk #2, or #3, or whatever - only one disk. Anyone from Matrix support staff monitoring this forum or do I need to call customer support?

_____________________________

Rangers Lead The Way!
Sua Sponte

Post #: 1

RE: Just bought game - requires more than one disk? - 5/26/2019 2:21:21 PM

PvtBenjamin

Posts: 1066
Score: 0
Joined: 5/6/2017
Status: offline

Someone will usually respond, holiday weekend. I think you can still download and install. no? They should send you the whole set tho.

PG2 one the greatest games ever!!

(in reply to pnzrgnral)

Post #: 2

RE: Just bought game - requires more than one disk? - 5/26/2019 5:00:33 PM

Taxman66

Posts: 1665
Score: 0
Joined: 3/19/2008
From: Columbia, MD. USA
Status: offline

I got the hardback manual as well.
There is indeed only 1 disk.
I don't recall if I got a pop up asking for disk #2 or not. I suggest just hitting the 'ok' button without (obviously) changing disks.

Note: Either way you will have to download the latest version anyway, using the disk might just make it easier to set up/auto enter the purchase code and other peripherals (id/account for pbem etc...)

_____________________________

"Part of the $10 million I spent on gambling, part on booze and part on women. The rest I spent foolishly." - George Raft

(in reply to PvtBenjamin)

Post #: 3

RE: Just bought game - requires more than one disk? - 5/26/2019 5:17:56 PM

pnzrgnral

Posts: 145
Score: 0
Joined: 2/16/2004
From: El Paso, AR
Status: offline

Thanks for the replies. Taxman66 - When I got the message for disk #2, I did try the "ok" button, received another error message, then hit "cancel." The error message dropped and the installer window just froze, and then dropped off as well. I sent a Helpdesk request, just waiting for a reply. Until then, War in the Pacific: AE demands my attention!

_____________________________

Rangers Lead The Way!
Sua Sponte

(in reply to Taxman66)

Post #: 4

RE: Just bought game - requires more than one disk? - 6/22/2019 12:52:21 PM

pzgndr

Posts: 3170
Score: 0
Joined: 3/18/2004
From: Maryland
Status: offline

Maybe bad disk? You can register the game in Members Area and download a clean install version. Try that?

(in reply to pnzrgnral)

Post #: 5

RE: Just bought game - requires more than one disk? - 6/22/2019 1:04:50 PM

zakblood

Posts: 22687
Score: 0
Joined: 10/4/2012
Status: offline

sorry i missed the thread, but advice offered is correct, just register your serial number in your account and download the game from there

it will be in the same format, when asking for another disk, it means it wants you to point to where the files are,.

if downloaded, where even your download folder is, on a disk, it's always in the folder where the game is, so as it's a multi part installer, there are more than one file, but tbh it should always find the files, so yes maybe a corrupt disk so contact support anyway, but use the download for now, good luck and sorry for the late reply

(in reply to pzgndr)

Post #: 6

RE: Just bought game - requires more than one disk? - 6/22/2019 1:05:17 PM

zakblood

Posts: 22687
Score: 0
Joined: 10/4/2012
Status: offline

how to do everything almost

http://www.matrixgames.com/forums/tt.asp?forumid=1464

(in reply to zakblood)

Post #: 7

RE: Just bought game - requires more than one disk? - 6/22/2019 1:06:02 PM

zakblood

Posts: 22687
Score: 0
Joined: 10/4/2012
Status: offline

with this being the one on how to download from the members area etc

http://www.matrixgames.com/forums/tm.asp?m=4290024

(in reply to zakblood)

Post #: 8

Page: [1]

All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> Just bought game - requires more than one disk?

Page: [1]