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RE: Upgrade - 8/19/2019 12:08:08 PM   
76mm


Posts: 4688
Joined: 5/2/2004
From: Washington, DC
Status: offline 		My missing games still have not appeared; are you sure that this has been fixed?

(in reply to 76mm)
Post #: 61
RE: Upgrade - 8/19/2019 2:38:58 PM   
Zorch

 

Posts: 7087
Joined: 3/7/2010
Status: offline
quote:

ORIGINAL: 76mm

My missing games still have not appeared; are you sure that this has been fixed?

Please make sure you don't have 'Invisible Games' box checked. Unless the 'Invisible Games' text is invisible, in which case you're out of luck.

(in reply to 76mm)
Post #: 62
RE: Upgrade - 8/19/2019 2:46:12 PM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline
quote:

ORIGINAL: 76mm

My missing games still have not appeared; are you sure that this has been fixed?
warspite1

I have only two missing; WITP-AE and SC WWII in Europe.


_____________________________

England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to 76mm)
Post #: 63
RE: Upgrade - 8/19/2019 3:03:36 PM   
Zorch

 

Posts: 7087
Joined: 3/7/2010
Status: offline
quote:

ORIGINAL: warspite1


quote:

ORIGINAL: 76mm

My missing games still have not appeared; are you sure that this has been fixed?
warspite1

I have only two missing; WITP-AE and SC WWII in Europe.


I'm afraid to look...

(in reply to warspite1)
Post #: 64
RE: Upgrade - 8/19/2019 3:09:31 PM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline
quote:

ORIGINAL: Zorch


quote:

ORIGINAL: warspite1


quote:

ORIGINAL: 76mm

My missing games still have not appeared; are you sure that this has been fixed?
warspite1

I have only two missing; WITP-AE and SC WWII in Europe.


I'm afraid to look...
warspite1

Well you can't anyway. They're my games - you look at your own.


_____________________________

England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to Zorch)
Post #: 65
RE: Upgrade - 8/19/2019 3:46:55 PM   
Generalisimo


Posts: 36
Joined: 7/23/2004
Status: offline
quote:

ORIGINAL: Yogi the Great

Thanks Zovs, of course for many the serial numbers were only kept on Matrix/Slitherene system. A lot of my games appear but not all including some recent purchases. I have gone to the site both with Explorer and Chrome with the same results.

Hopefully they will get the synch figured out, I'm confident that they will.

Hi! can you check again now? thanks!

_____________________________

Fernando Turi
Slitherine IT Developer

(in reply to Yogi the Great)
Post #: 66
RE: Upgrade - 8/19/2019 3:48:48 PM   
Generalisimo


Posts: 36
Joined: 7/23/2004
Status: offline 		Can you check now? if they are still missing, can you tell me which ones? Thanks!

_____________________________

Fernando Turi
Slitherine IT Developer

(in reply to 76mm)
Post #: 67
RE: Upgrade - 8/19/2019 5:18:34 PM   
76mm


Posts: 4688
Joined: 5/2/2004
From: Washington, DC
Status: offline 		I still don't see my games. I don't have a complete list, but at least Desert War, two Scourge of War games, Mare Nostrom, and two FOG2 modules are missing.

(in reply to Generalisimo)
Post #: 68
RE: Upgrade - 8/19/2019 5:31:07 PM   
RangerJoe


Posts: 13450
Joined: 11/16/2015
From: My Mother, although my Father had some small part.
Status: offline 		My complete list is there, all one of the games.

_____________________________

Seek peace but keep your gun handy.

I'm not a complete idiot, some parts are missing!

“Illegitemus non carborundum est (“Don’t let the bastards grind you down”).”
― Julia Child


(in reply to 76mm)
Post #: 69
RE: Upgrade - 8/19/2019 5:47:30 PM   
Generalisimo


Posts: 36
Joined: 7/23/2004
Status: offline 		Are you sure those are from this account?
Because I have just checked your MatrixGames account "76mm" and you have 27 serials inside, none are for Desert War or Mare Nostrum... maybe you have another account?

Send me an email to fernandoturi AT slitherine.co.uk
and we check if you have possible duplicate accounts

Thanks!

< Message edited by Generalisimo -- 8/19/2019 5:48:01 PM >

_____________________________

Fernando Turi
Slitherine IT Developer

(in reply to 76mm)
Post #: 70
RE: Upgrade - 8/19/2019 6:36:15 PM   
76mm


Posts: 4688
Joined: 5/2/2004
From: Washington, DC
Status: offline
quote:

ORIGINAL: Generalisimo
Are you sure those are from this account?
Because I have just checked your MatrixGames account "76mm" and you have 27 serials inside, none are for Desert War or Mare Nostrum... maybe you have another account?

I'll send you an e-mail as requested, but for the benefit of other people, I want to point out that all of my games were visible in Matrix's "old" website.

Regarding two accounts: I never set up two accounts, but I know that you guys did something with accounts (merged?) at some point, I don't know if this has anything to do with that.

(in reply to Generalisimo)
Post #: 71
RE: Upgrade - 8/19/2019 6:55:05 PM   
Zap


Posts: 3639
Joined: 12/6/2004
From: LAS VEGAS TAKE A CHANCE
Status: offline 		Mine was missing Field of GloryII and four of its DLC's I just registered them this afternoon. But one I could not register "World WarI Gold" would not accept my serial number.

(in reply to Generalisimo)
Post #: 72
RE: Upgrade - 8/19/2019 7:53:32 PM   
Generalisimo


Posts: 36
Joined: 7/23/2004
Status: offline 		Can you check your account again? it should be there now.

Thanks!

_____________________________

Fernando Turi
Slitherine IT Developer

(in reply to Zap)
Post #: 73
RE: Upgrade - 8/19/2019 8:19:06 PM   
Zorch

 

Posts: 7087
Joined: 3/7/2010
Status: offline
quote:

ORIGINAL: Generalisimo

Can you check your account again? it should be there now.

Thanks!

I wanted to see every single Matrix, Slitherine, and Ageod game ever published in my account. Unfortunately this is not the case. Please address this deficiency as soon as possible.

(in reply to Generalisimo)
Post #: 74
RE: Upgrade - 8/19/2019 9:33:18 PM   
Zap


Posts: 3639
Joined: 12/6/2004
From: LAS VEGAS TAKE A CHANCE
Status: offline 		Yes, I'm good now WWIGold was the last one that needed to be registered. It is now there, thank you.

(in reply to Generalisimo)
Post #: 75
RE: Upgrade - 8/20/2019 10:04:34 PM   
ncc1701e


Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline 		My GAMEs are there. However, in my BETAs section, it says nothing whereas I have participated to, at least, two of them.

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to Zap)
Post #: 76
RE: Upgrade - 8/21/2019 8:01:18 AM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline 		My two remain on the MIA list Also if one has previously participated in Beta Testing should that be reflected or is that just current? If the former then that is missing too.

_____________________________

England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to ncc1701e)
Post #: 77
RE: Upgrade - 8/21/2019 8:20:41 AM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		If you are missing any games now then we need to look at specific accounts to check why. the merges are fully complete and synching further wont resolve any issues. Please contact support with your details. The ones we have checked so far turned out to be games that were never registered on the old site either so just misunderstandings but that doesn't mean there are not real issues in there somewhere!

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to warspite1)
Post #: 78
RE: Upgrade - 8/21/2019 10:35:21 AM   
ncc1701e


Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline
quote:

ORIGINAL: warspite1

Also if one has previously participated in Beta Testing should that be reflected or is that just current? If the former then that is missing too.


I am perhaps a good example. I have one former Beta and one current Beta. And, none of them are listed.

Cheers

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to warspite1)
Post #: 79
RE: Upgrade - 8/22/2019 9:45:06 AM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		The old beta system is not hooked up. It was dependent on the ASP code of the old site so we have a completely new system, so you wont see old beta tests listed.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to ncc1701e)
Post #: 80
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