Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Belgian Game Steam CTD

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Armored Brigade >> Armored Brigade: Tech Support Forum >> Belgian Game Steam CTD Page: [1]
Login
Message << Older Topic   Newer Topic >>
Belgian Game Steam CTD - 10/31/2019 6:59:32 PM   
DannyJim_slith

 

Posts: 46
Joined: 1/1/2014
Status: offline 		Hi

I've bought and installed the DLC. Playing Bastogne Redux as the Belgians I get a CTD and the message:

ERROR: CL_IODeviceProvider_File::CL_IODeviceProvider_File(): Unable to open file 'C:\Program Files (x86)\Steam\steamapps\common\Armored Brigade\data\graphics\infantry\west\ww_1lmg_moving.png'

Could you advise please?

Ta

Dan
Post #: 1
RE: Belgian Game Steam CTD - 10/31/2019 7:42:02 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		just tested mine and it worked, or didn't make the same error happen, so until someone else replies,

try this one first,

quote:

How to refresh your Steam files (Clear download cache)
From your Steam Client, open the Settings panel by selecting “Steam > Settings” from the top left client menu.
In the Settings panel, select the Downloads tab and you'll find the “Clear Download Cache” button at the bottom.
Then select “OK” to confirm and acknowledge that you'll need to login to Steam again.


then this only after above,

quote:

Verify Integrity of Game Files
Restart your computer and launch Steam.
From the Library section, right-click on the game and select Properties from the menu.
Select the Local files tab and click the Verify integrity of game files... button.
Steam will verify the game's files - this process may take several minutes.


then re test and see if it then works for you, good luck

(in reply to DannyJim_slith)
Post #: 2
RE: Belgian Game Steam CTD - 10/31/2019 7:48:00 PM   
DannyJim_slith

 

Posts: 46
Joined: 1/1/2014
Status: offline 		OK - Will give it a go.

France seems to work fine.

(in reply to zakblood)
Post #: 3
RE: Belgian Game Steam CTD - 10/31/2019 8:09:12 PM   
Jace11

 

Posts: 87
Joined: 8/23/2012
Status: offline 		Just replicated this CTD with the matrix version with the same error message.

Note: ww_1lmg_moving.png The name of this file means it is a west winter uniform LMG team with ONLY 1 man. As the standard size for LMG teams is two, to replicate it you need to take 1 casualty in that unit, then the CTD occurs (you probably have to move them too - I think mine was running when my game crashed). It appears that the image is genuinely missing. This CTD should therefore only occur on winter maps using certain western forces with LMG teams and only if they are reduced to 1 man. As a further note the equivalent files for summer and desert uniforms are present (dg_1lmg_moving.png wd_1lmg_moving.png). It is possible that the graphic was missing before this patch but the bug never picked up, but can't confirm without rolling back.

If you're desperate to avoid the CTD you can try putting this .png file into the folder Armored Brigade\data\graphics\infantry\west\
It's a sprite I made from the 2man team, removing the extra guy and resizing to a 4,4 array at 384x384 (as requested by the resources_custom.xml - which has an entry for the missing sprite btw). In theory this file should prevent the CTD and is what the missing sprite should look like, need to confirm though.

Attachment (1)

< Message edited by Jace11 -- 10/31/2019 8:45:44 PM >

(in reply to DannyJim_slith)
Post #: 4
RE: Belgian Game Steam CTD - 10/31/2019 8:13:10 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		ok thanks, once the steps are in place to replicate the error, then it's easier to upload and patch a fix, will pass it along to support / developer, thanks everyone and sorry for the issue

(in reply to Jace11)
Post #: 5
RE: Belgian Game Steam CTD - 10/31/2019 9:05:14 PM   
Veitikka


Posts: 1304
Joined: 6/25/2007
From: Finland
Status: offline 		Here's the file that should be in the data\graphics\infantry\west\ folder. Unzip the archive there. We will include the fix in a patch as soon as possible.


Attachment (1)

< Message edited by Veitikka -- 10/31/2019 9:24:39 PM >

_____________________________

Know thyself!

(in reply to zakblood)
Post #: 6
RE: Belgian Game Steam CTD - 11/1/2019 6:59:13 AM   
DannyJim_slith

 

Posts: 46
Joined: 1/1/2014
Status: offline 		Thank you All

Not being as gifted as Jace I couldn’t get it to repeat.

Really enjoying the DLC. Map and forces change the play hugely for me.

(in reply to Veitikka)
Post #: 7
RE: Belgian Game Steam CTD - 11/1/2019 7:12:39 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		well i copied the above file, and it didn't say it was over written, so yes must have been missing so good find and thanks for the report, minor errors do happen but easy also to fix

(in reply to DannyJim_slith)
Post #: 8
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Armored Brigade >> Armored Brigade: Tech Support Forum >> Belgian Game Steam CTD Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.891