Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Problems logging in to matrix 'club' downloads page

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [General] >> General Discussion >> Problems logging in to matrix 'club' downloads page Page: [1]
Login
Message << Older Topic   Newer Topic >>
Problems logging in to matrix 'club' downloads page - 3/28/2021 10:40:04 AM   
Ian R

 

Posts: 3420
Joined: 8/1/2000
From: Cammeraygal Country
Status: offline
This may not be quite the right place to post this, but the thread on the subject of how you do this under the slitherine one login system has been locked by the staff member and I can't post the question there.

Whenever I try to go to the 'store' page, or to the 'my page' page, and try to sign in, so I can download the game onto my new laptop, I get an error message saying:

"Could not create local account."

I have a suspicion that the problem is that I have a space in my user name Ian <space> R.

There is an instruction on the store page for creating a new account - that "Your username must not contain spaces".

Oddly my user name and password work fine for the forum, but not the store page. For 20 years it worked fine in both.

So, has anyone got any ideas of whom to contact about how to resolve this?

I can't contact the help&support, because you have to be able to sign in to contact help&support

_____________________________

"I am Alfred"
Post #: 1
RE: Problems logging in to matrix 'club' downloads page - 3/28/2021 11:52:54 AM   
RangerJoe


Posts: 13450
Joined: 11/16/2015
From: My Mother, although my Father had some small part.
Status: offline
Maybe ask about getting your name changed. Ask a moderator to assist you.

_____________________________

Seek peace but keep your gun handy.

I'm not a complete idiot, some parts are missing!

“Illegitemus non carborundum est (“Don’t let the bastards grind you down”).”
― Julia Child


(in reply to Ian R)
Post #: 2
RE: Problems logging in to matrix 'club' downloads page - 3/28/2021 11:54:43 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
Try now.
If it's not working reset your password at:
https://samelogin.slitherine.com/Account/ForgotPassword

(in reply to Ian R)
Post #: 3
RE: Problems logging in to matrix 'club' downloads page - 3/28/2021 2:41:33 PM   
Ian R

 

Posts: 3420
Joined: 8/1/2000
From: Cammeraygal Country
Status: offline
On it boss.

Edit - All working beautifully now - TY VPaulus, PM me the the webaddress of your local microbrewery and I'll drop a sixpack in there for your collection.


In the mean time - some musical learning from '79 to brighten your day:

smash it up parts 1 & 2

< Message edited by Ian R -- 3/28/2021 2:49:16 PM >


_____________________________

"I am Alfred"

(in reply to VPaulus)
Post #: 4
Page:   [1]
All Forums >> [General] >> General Discussion >> Problems logging in to matrix 'club' downloads page Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.688