[Matrix aware/possibly improved] No mail from matrix on game turn?

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[Matrix aware/possibly improved] No mail from matrix on game turn?

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> Tech Support >> [Matrix aware/possibly improved] No mail from matrix on game turn?

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[Matrix aware/possibly improved] No mail from matrix on... - 5/5/2021 5:22:18 PM

Cavalry Corp

Posts: 3107
Joined: 9/2/2003
From: Sampford Spiney Devon UK
Status: offline

Since the 07 patch I seem to be getting no notifications from the game telling me its my turn ?
One of my opponents ended a game on a ladder because he thought i had just dropped it - and I was winning :)

< Message edited by Joel Billings -- 5/10/2021 11:28:52 PM >

Post #: 1

RE: No mail from matrix on game turn? - 5/5/2021 8:35:01 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

I've emailed Matrix about this since yours is the third person that has posted about emails not arriving. There were no changes with this in any of the updates (at least nothing intentional). Will let you know if I hear anything. Since there are over 100 games on the server now, I'm assuming that most players are still getting email messages. Would be good to hear confirmation from someone using one of the later versions that they still are getting emails.

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All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Cavalry Corp)

Post #: 2

RE: No mail from matrix on game turn? - 5/5/2021 9:11:09 PM

Cavalry Corp

Posts: 3107
Joined: 9/2/2003
From: Sampford Spiney Devon UK
Status: offline

Ok thanks ...

(in reply to Joel Billings)

Post #: 3

RE: No mail from matrix on game turn? - 5/6/2021 11:54:50 AM

karonagames

Posts: 4712
Joined: 7/10/2006
From: The Duchy of Cornwall, nr England
Status: offline

I have not received an email since 30th April. I sent a turn that had some error message that I could not record. Since then turns are processing correctly but no confirmation emails are being received.

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It's only a Game

(in reply to Cavalry Corp)

Post #: 4

RE: No mail from matrix on game turn? - 5/6/2021 12:08:25 PM

Dodo98

Posts: 24
Joined: 11/20/2017
From: Germany
Status: offline

I'm not receiving any email notifications since the beginning, so since the initial release version.

< Message edited by Dodo98 -- 5/6/2021 12:10:00 PM >

(in reply to karonagames)

Post #: 5

RE: No mail from matrix on game turn? - 5/6/2021 5:34:40 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

Matrix has been alerted. They said it might be some issue with spam filters. They are looking into it.

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Dodo98)

Post #: 6

RE: No mail from matrix on game turn? - 5/6/2021 5:37:51 PM

Cavalry Corp

Posts: 3107
Joined: 9/2/2003
From: Sampford Spiney Devon UK
Status: offline

OK can assure you its not mine and I check the spam as well. It was working fine for a while. I actually had two games running....

Also while they are at it it would be nice if when a scn finshed it told you the result. Matrix could use this to have its own league and also collect date to help re balance scns for future patches, its like mass play testing.

(in reply to Joel Billings)

Post #: 7

RE: No mail from matrix on game turn? - 5/6/2021 5:46:30 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

No it's not on your end. They said they have to constantly adjust things so they aren't considered spam by some lists.

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Cavalry Corp)

Post #: 8

RE: No mail from matrix on game turn? - 5/6/2021 6:04:30 PM

karonagames

Posts: 4712
Joined: 7/10/2006
From: The Duchy of Cornwall, nr England
Status: offline

Nothing in my junk mail or spam filters.

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It's only a Game

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Post #: 9

RE: No mail from matrix on game turn? - 5/6/2021 6:47:31 PM

Denniss

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline

For months I have not received a single notification about new forum posts in watched threads, is this a spam problem too?
Works for private messages though which is strange - either all or nothing.

(in reply to karonagames)

Post #: 10

RE: No mail from matrix on game turn? - 5/6/2021 7:29:02 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

I suggest you guys open support tickets with Matrix about these email issues.

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Denniss)

Post #: 11

RE: No mail from matrix on game turn? - 5/7/2021 7:58:03 PM

Cavalry Corp

Posts: 3107
Joined: 9/2/2003
From: Sampford Spiney Devon UK
Status: offline

now I am getting the mail great... they even sent me a mail about it. But there is now no Button the load the game! So cannot do anything.

(in reply to Joel Billings)

Post #: 12

RE: No mail from matrix on game turn? - 5/7/2021 8:09:13 PM

Cavalry Corp

Posts: 3107
Joined: 9/2/2003
From: Sampford Spiney Devon UK
Status: offline

You can see there is no load game button only resign.

This is my first experience of using this method and PBEM is much better sorry. I do not see what this server offers over standard PBEM.

Attachment (1)

(in reply to Cavalry Corp)

Post #: 13

RE: No mail from matrix on game turn? - 5/7/2021 10:18:14 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

It says it is your opponents turn. Have you contacted him? Maybe the email is old?

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Cavalry Corp)

Post #: 14

RE: No mail from matrix on game turn? - 5/8/2021 8:39:05 AM

Cavalry Corp

Posts: 3107
Joined: 9/2/2003
From: Sampford Spiney Devon UK
Status: offline

I have awaiting h9s reply - So apologies - I assume the server is catching up or something but yesterday it told me it was my turn. Never mind hope it resolves in time.

(in reply to Joel Billings)

Post #: 15

RE: No mail from matrix on game turn? - 5/9/2021 6:27:40 PM

Laits

Posts: 144
Joined: 11/1/2019
Status: offline

From my side I have the "reverse" problem for I receive emails saying its my turn when my opponents are still playing their turn.
I notice that I didn't received emails for my last two turns.
Perhaps it arrives with a delay because of a problem with the server.

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More majorum

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Post #: 16

RE: No mail from matrix on game turn? - 5/9/2021 6:35:00 PM

Cavalry Corp

Posts: 3107
Joined: 9/2/2003
From: Sampford Spiney Devon UK
Status: offline

I did have a mail saying the game has been started and we are on turn 6 ?

However Idid get a normal notification today.

(in reply to Laits)

Post #: 17

RE: No mail from matrix on game turn? - 5/10/2021 6:48:08 AM

squatter

Posts: 1033
Joined: 6/24/2006
Status: offline

I'm now receiving email alerts at apparently random intervals, ie telling me it's my turn when my opponent hasn't finished.

I'm guessing these are all the turn alerts that never arrived in the first place and the system is catching up, but let's see how it progresses.

(in reply to Cavalry Corp)

Post #: 18

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> Tech Support >> [Matrix aware/possibly improved] No mail from matrix on game turn?

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