AtD Serial no.?

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Decisive Battles: Korsun Pocket >> Korsun Pocket Support >> AtD Serial no.?

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AtD Serial no.? - 10/19/2004 9:17:56 PM

angel42052

Posts: 36
Joined: 10/14/2004
Status: offline

I've looked everywhere (e-mail mssgs associated with order, KP box, KP CD, Atd Box, Atd CD) for this beastly serial number to load AtD. I've tried just about anything that looks remotely like a serial number. Nothing seems to work on the AtD serial no. dialog box.

Help!

Steve

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RE: AtD Serial no.? - 10/19/2004 9:32:45 PM

Clipper1968

Posts: 445
Joined: 7/22/2004
From: LA, Ca
Status: offline

I suggest you email your situation to support@matrixgames.com or you can also go to http://www.myord.com/ or http://www.findmyorder.com/ and you could also reteive your serial number.
Hope this help.

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"s'instruire pour vaincre"

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RE: AtD Serial no.? - 10/20/2004 1:00:51 AM

angel42052

Posts: 36
Joined: 10/14/2004
Status: offline

Doesn't work -- Col. with serial no. has the text, "Not Availiable."

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Post #: 3

RE: AtD Serial no.? - 10/20/2004 1:10:03 AM

Clipper1968

Posts: 445
Joined: 7/22/2004
From: LA, Ca
Status: offline

Do you want my serial number?

More seriously the only remaining solution is to email support@matrixgames.com explaining your issue and they should be able to sort it out.
It is another DR "bugs"...

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"s'instruire pour vaincre"

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Post #: 4

RE: AtD Serial no.? - 10/20/2004 1:11:28 AM

angel42052

Posts: 36
Joined: 10/14/2004
Status: offline

I shall do so. Thank you for responding to question.

Steve

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Post #: 5

RE: AtD Serial no.? - 10/20/2004 2:14:06 AM

alexs

Posts: 417
Joined: 8/27/2003
From: Sydney
Status: offline

Hi Zukov,
There may be an issue on Digital River's end (there have been a few hiccups previously with serial numbers). Either Erik or Marc will be able to help you with your issue.

AlexS
SSG

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AlexS
SSG
Support@ssg.com.au

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Post #: 6

RE: AtD Serial no.? - 10/20/2004 3:01:28 AM

Fred98

Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline

The serial number appears in 2 places:

In the Matrix �store� . You can go and check your order status and locate the serial number.

In the confirming email you should have received.

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Post #: 7

RE: AtD Serial no.? - 10/20/2004 3:16:45 AM

Clipper1968

Posts: 445
Joined: 7/22/2004
From: LA, Ca
Status: offline

If you have purchased the Boxed version of the game no serial number has been included in the order confirmation emailed to you by DR.You can't also find it in the E-store.
I can confirm that based upon my disastrous experience about my BiN box purchase that I have not received yet...