Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

RE: v1.00.84 Crash to Desktop

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> RE: v1.00.84 Crash to Desktop Page: <<   < prev  1 [2] 3 4   next >   >>
Login
Message << Older Topic   Newer Topic >>
RE: v1.00.84 Crash to Desktop - 9/13/2009 5:27:19 AM   
Panjack

 

Posts: 401
Joined: 7/12/2009
From: Southern California
Status: offline
Same computer (vostro 1500) running Vista Business (32 bit).

< Message edited by Panjack -- 9/13/2009 5:35:11 AM >

(in reply to jwilkerson)
Post #: 31
RE: v1.00.84 Crash to Desktop - 9/13/2009 5:36:18 AM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
Well the "good" news is that you seem to get consistency - this points to a software issue.

Most (all?) of our core team uses XP - but I will go see if we can find any of our guys who have a VISTA box and try to repeat this process on that box. One fundamental rule of debugging - if you can reproduce it - you can fix it.



_____________________________

AE Project Lead
New Game Project Lead

(in reply to Panjack)
Post #: 32
RE: v1.00.84 Crash to Desktop - 9/13/2009 5:56:48 AM   
BigJ62


Posts: 1800
Joined: 12/28/2002
From: Alpharetta, Georgia
Status: offline
Confirmed, i have the same crash at the same time.


quote:

ORIGINAL: Panjack

I've had two ctd at about the same point: scenario 1, first turn, playing as allies, during (approx I think) the second round of attacks on the PoW and Repulse. I think I got some message about "planes diverting..." just the instant before the second crash.

Between that I ran one first turn without problems.

I updated from Beta 1.00.83c (had no problems) to 1.00.84

Vista Business (32-bit), on 2 core Intel laptop, NVIDIA GeForce 8600 GT, -wd -cpu2 -dd_sw

Edit:
I don't have a save as the ctd occurred during the first turn. But the last file saved before the crash was Combatevents, which has the following lines at the very end:


COMBAT EVENTS FOR 12/07/41
...
BB Prince of Wales sinks....
No.700 Sqn FAA S-1 planes diverting to Singapore
No.700 Sqn FAA S-5 planes diverting to Singapore

Then the crash occurred.

Edit 2:
Additionally a file joperationsreport also appears in the save directory. Should this be here as it seems to give Japanese information, much of which seems very valuable to the allies! Is this indicative of some problem?

The file contents:
OPERATIONAL REPORT FOR Dec 07, 41

SS I-16 assigned to offensive patrol 224, 82 - 224, 79 off San Diego
SS I-18 assigned to offensive patrol 215, 68 - 214, 66 off San Francisco
SS I-20 assigned to offensive patrol 208, 55 - 207, 53 off Victoria
SS I-22 assigned to offensive patrol 222, 78 - 223, 79 off Los Angeles
SS I-24 assigned to offensive patrol 210, 60 - 208, 56 off Astoria
Coastwatcher Report: 3 ships in port at Kwangchowan
Coastwatcher sighting: 2 Allied ships at 77,61 near Hong Kong
SS I-121 lays minefield at Singapore - 50 , 84 and sets course for Takao
SS I-121 assigned to offensive patrol 69, 94 - 71, 92 off Tarakan
SS I-122 lays minefield at Singapore - 50 , 84 and sets course for Takao
SS I-122 assigned to offensive patrol 66, 97 - 65, 100 off Balikpapan
SS I-123 lays minefield near Balabac - 70 , 83 and sets course for Takao
SS I-123 assigned to offensive patrol 78, 94 - 82, 94 off Davao
E7K2 Alf reports object near surface at 103, 54 near Chinhae
E7K2 Alf sighting report: 2 Allied ships at 107,59 near Takamatsu, speed 19, Moving Southeast
F1M2 Pete sighting report: 2 Allied ships at 107,61 near Kobe, speed 18, Moving West
E7K2 Alf sighting report: 6 Allied ships at 111,53 near Toyama, speed 13, Moving Northwest
H6K4 Mavis sighting report: 9 Allied ships at 137,116 near Maloelap, speed 11, Moving West
F1M2 Pete sighting report: 2 Allied ships at 91,96 near Babeldaob, speed 17, Moving Southwest
E13A1 Jake reports possible submarine at 54, 73 near Patani
E13A1 Jake reports shadow in water at 54, 73 near Patani
E8N2 Dave reports object under water at 54, 73 near Patani
E7K2 Alf reports conning tower at 54, 73 near Patani
E7K2 Alf reports conning tower at 54, 73 near Patani
E7K2 Alf sighting report: 4 Allied ships at 83,67 near Hengchun, speed 18, Moving Southwest
E14Y1 Glen reports object under water at 180, 107 near Pearl Harbor



_____________________________

Witp-AE
AeAi…AeAi …AeAi…Long live AeAi.

(in reply to Panjack)
Post #: 33
RE: v1.00.84 Crash to Desktop - 9/13/2009 6:21:45 AM   
Panjack

 

Posts: 401
Joined: 7/12/2009
From: Southern California
Status: offline
What operating system are you using, BigJ62?

(in reply to BigJ62)
Post #: 34
RE: v1.00.84 Crash to Desktop - 9/13/2009 6:46:45 AM   
sgtmorgue

 

Posts: 12
Joined: 3/16/2006
Status: offline
I have a XP machine, my crash to desktop occurs at the same place each time; when computer is setting the cap over objective for the second time.
I also had no problem with 0.083, CTD started with 0.084, have had it complete a few turns without CTD using 0.084. 
Switch settings:  -cpu3 -deepColor -fd -dd_sw -altFont.    

_____________________________

For those who fought for it , Freedom has a flavor the protected will never know.

(in reply to Panjack)
Post #: 35
RE: v1.00.84 Crash to Desktop - 9/13/2009 6:47:01 AM   
Rapunzel


Posts: 141
Joined: 4/20/2005
From: Germany
Status: offline
It crashed for me exactly where Panjack descriped. I am using vista 64bit.

Sys specs:

Q6600; 4gb ram, nvida Geforce 8800 GTS


The second try worked... . So not repeatebal on my machine.

(in reply to Panjack)
Post #: 36
RE: v1.00.84 Crash to Desktop - 9/13/2009 7:16:39 AM   
bstarr


Posts: 881
Joined: 8/1/2004
From: Texas, by God!
Status: offline
I don't know if this helps or not - I had a save (Allied Player vs Jap AI) that crashed every time, but when I went back and started the turn over from the beginning (starting with the Jap turn) in Head to Head the turn played with no problem.

< Message edited by bstarr -- 9/13/2009 7:18:01 AM >


_____________________________



(in reply to Panjack)
Post #: 37
RE: v1.00.84 Crash to Desktop - 9/13/2009 7:33:06 AM   
BigJ62


Posts: 1800
Joined: 12/28/2002
From: Alpharetta, Georgia
Status: offline
Using Vista 64bit, unfortunately I can not get it to crash in debug mode.

_____________________________

Witp-AE
AeAi…AeAi …AeAi…Long live AeAi.

(in reply to bstarr)
Post #: 38
RE: v1.00.84 Crash to Desktop - 9/13/2009 10:06:09 AM   
Sonny II

 

Posts: 2878
Joined: 1/12/2007
Status: offline
Couldn't get any of the saves to crash. I run a Vista 32 bit system.

(in reply to BigJ62)
Post #: 39
RE: v1.00.84 Crash to Desktop - 9/13/2009 3:22:59 PM   
bstarr


Posts: 881
Joined: 8/1/2004
From: Texas, by God!
Status: offline
Would you like me to send my save? I modded a few things before starting and I know y'all usually don't like saved mods (understandably. I can see where they could easily bring a red herring into play).

_____________________________



(in reply to BigJ62)
Post #: 40
RE: v1.00.84 Crash to Desktop - 9/13/2009 5:04:00 PM   
TR Shrum

 

Posts: 74
Joined: 2/13/2006
Status: offline
I reinstalled per the above instructions to a new Folder on my E Drive.  No switches, default settings and got the CTD at the same location as the installed game on C Drive.  I tried reloading the my saved game using HtH on both the C and E install, but they too CTD at the same location.

I tried a Guadalcanal Scenario as the Allies and so far I've had no CTD.

My system info is on a previous post on this thread.

(in reply to bstarr)
Post #: 41
RE: v1.00.84 Crash to Desktop - 9/13/2009 7:01:23 PM   
awadley

 

Posts: 153
Joined: 9/1/2004
From: Wichita, KS
Status: offline
I removed all switches and started a new senario one as allies vs. computer, no problems, played six turns.  Removed Save folder and restored from backup the original Save files from before the 1.00.84 upgrade, started with the save and updated the old save file, but (per jwilkerson) did not update the data base and got the same CTD.  It must be the beta update that has something to due with the 1.00.84 update that the game engine does not like.

_____________________________



Gunner USMCR

(in reply to jwilkerson)
Post #: 42
RE: v1.00.84 Crash to Desktop - 9/13/2009 7:12:13 PM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
If anyone has a save that we can load that will then crash repeatably we are very interested in such a save. That's what we need to fix it. We do not have such a save at this point. We will keep trying to produce one also.

The process would be.

01 - Download 1079 (initial release) and install into new folder.

02 - Down 1084 (patch 1) and install into same folder.

03 - Leave all settings untouched.

04 - Use no switch settings.

05 - Start game against AI - but violate item 03 on one point - switch to non-historical start (so you can save before running the turn).

06 - Save

07 - Run turn.

08 - Repeat above process until we get a CTD.

09 - Upload save to this thread.



_____________________________

AE Project Lead
New Game Project Lead

(in reply to awadley)
Post #: 43
RE: v1.00.84 Crash to Desktop - 9/13/2009 9:48:25 PM   
Panjack

 

Posts: 401
Joined: 7/12/2009
From: Southern California
Status: offline
It took three tries before I got a crash following the most recent "protocol."

Used the same game I had previously (newly) installed above. And same laptop running Vista Business. No switch settings. Scn 1 against AI, but non-historical start. Saved game before running turn 1.

Additionally, as it took a couple of tries to get the crash, I also turned off the in-game showing of combat and reports (to save hitting esc a hundred times). I hope that doesn't matter.

The first two times--when it didn't crash--I got the report "No.700 Sqn FAA S-5 planes diverting to Singapore" embedded in the CombatEvents. This was the point at which it crashed before but in these first two runs it continued on after this point with no obvious problems.

But the third time I got a crash. And, yet again, the last line of the CombatEvent report was "No.700 Sqn FAA S-5 planes diverting to Singapore." So it appears the crash occurred at the same place in the game. But this time it appears that the aoperationsreport was saved after the CombatEvent report. (Perhaps this was due to the combat reports being not displayed in game). This is the contents of the last couple of lines of this txt report:

Japanese Aircraft sighted over 2nd/45th PS Inf Battalion
Japanese Torpedo Bomber sighted over Laoag
Japanese Recon sighted over 2nd Burma Brigade

THEN the crash occurred.

A copy of the game save made before turn 1 was run (for the game that crashed) is attached in a zip.



Attachment (1)

< Message edited by Panjack -- 9/13/2009 9:51:38 PM >

(in reply to jwilkerson)
Post #: 44
RE: v1.00.84 Crash to Desktop - 9/14/2009 2:17:38 AM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
Very cool - I hope this helps us - it should. Were you in "full screen" mode or "windowed" mode?



_____________________________

AE Project Lead
New Game Project Lead

(in reply to Panjack)
Post #: 45
RE: v1.00.84 Crash to Desktop - 9/14/2009 2:18:37 AM   
Panjack

 

Posts: 401
Joined: 7/12/2009
From: Southern California
Status: offline
full screen mode.

(in reply to jwilkerson)
Post #: 46
RE: v1.00.84 Crash to Desktop - 9/14/2009 2:36:00 AM   
Crimguy


Posts: 1409
Joined: 8/15/2003
From: Cave Creek, AZ
Status: offline
I had the same CTD again, after uninstalling and reinstalling fresh. Didn't touch much except turning off combat animations and reports, to speed things up. Didn't get enough time to see what caused it - will the data have been written to the operationsreport?

Historical 1st Turn
Dec 7th Surprise
Player Defined upgrades ON

ran the turn in windowed mode.

Forgot to add in the other post - I'm running Vista Home Premium, most recent patches applied.

< Message edited by Crimguy -- 9/14/2009 2:39:14 AM >


_____________________________

________________________
www.azcrimes.com
<sig removed because I'm a bandwidth hog>

(in reply to Panjack)
Post #: 47
RE: v1.00.84 Crash to Desktop - 9/14/2009 2:40:16 AM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
They key now is to try to get a crash in windowed mode. One of three programmers working on this can get a crash in full screen mode but none can get it to crash in windowed mode. Unfortunately we can only debug in windowed mode. Since the issue is not related to something simple like missing ship graphics we will have to debug to find the issue - so we have to get it to crash in windowed mode.



_____________________________

AE Project Lead
New Game Project Lead

(in reply to Crimguy)
Post #: 48
RE: v1.00.84 Crash to Desktop - 9/14/2009 2:41:43 AM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
Crimguy ... if you can generate a save that crashes in windowed mode we are good.


Follow steps 05 through 09 which I list out above.



_____________________________

AE Project Lead
New Game Project Lead

(in reply to jwilkerson)
Post #: 49
RE: v1.00.84 Crash to Desktop - 9/14/2009 2:57:39 AM   
awadley

 

Posts: 153
Joined: 9/1/2004
From: Wichita, KS
Status: offline
Joe,
    Could the CTD have anything to do with the transfer of No. 700 Sqn FAA S-1 and No. 700 Sqn FAA S-5 when the Repluse and Prince of Wales are attacked and the scout planes fly to Singapore.  As I saw the Repluse make Singapore and the Pw sink.  The Sqn on Pw was lost per the Destroyed air group listing, but a single plane element is ashore at Singapore, while the other plane is still on the ship.  The listing shows 2 destroyed.  Just thought that this might cause a mismatch with air groups.

    Have not been able to get the CTD following your above steps after 6 turns.

_____________________________



Gunner USMCR

(in reply to jwilkerson)
Post #: 50
RE: v1.00.84 Crash to Desktop - 9/14/2009 3:03:47 AM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
Well it could have to do with that - but between the transfer and the display of the report there are oh say 10,000 lines of code. Which line should we change??? Also there are asynchronous processes running in parallel created by 1000s of lines of other code.

Which line of code should we change? What should we change it to?

Without a debuggable save this is a tiny needle in a large haystack ...

_____________________________

AE Project Lead
New Game Project Lead

(in reply to awadley)
Post #: 51
RE: v1.00.84 Crash to Desktop - 9/14/2009 3:04:12 AM   
Crimguy


Posts: 1409
Joined: 8/15/2003
From: Cave Creek, AZ
Status: offline
OK - How strict must I be in not touching anything? I'd like to speed up messages a bit etc . . .
quote:

ORIGINAL: jwilkerson

Crimguy ... if you can generate a save that crashes in windowed mode we are good.


Follow steps 05 through 09 which I list out above.




_____________________________

________________________
www.azcrimes.com
<sig removed because I'm a bandwidth hog>

(in reply to jwilkerson)
Post #: 52
RE: v1.00.84 Crash to Desktop - 9/14/2009 3:04:56 AM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
Go ahead and speed up messages.

_____________________________

AE Project Lead
New Game Project Lead

(in reply to Crimguy)
Post #: 53
RE: v1.00.84 Crash to Desktop - 9/14/2009 3:14:11 AM   
Panjack

 

Posts: 401
Joined: 7/12/2009
From: Southern California
Status: offline
I reran my saved turn that previously led to a crash. It didn't crash the first two times I re-ran it. It crashed only the third time.

I'm only running the first turn as the crash might be something that happens only in the first turn.

So it might be that any given save that led to a crash previously only will lead to a crash in a later run if some particular sequence of dice rolls happens (again) during the turn.


< Message edited by Panjack -- 9/14/2009 3:19:44 AM >

(in reply to jwilkerson)
Post #: 54
RE: v1.00.84 Crash to Desktop - 9/14/2009 3:23:31 AM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
Yeah but the whole point of starting from a save - instead of just starting from the begining of the game - is that the primary seed for the game is determined at the game start. This primary seed is saved in the save file. Whereas if I just start a new game over and over - I get a new primary seed each time. So saving the game should eliminate variations in the die rolls - they should be IDENTICAL. Of course this is "should be" - if there is a bug - if one of the programmers did not use the correct random number generator (there are several for different purposes) then this could be the issue. But in theory, all combat related die rolls should be the same in the same sequence for the entire game regardless of machine - as long as the code being run is identical.

We have been able to reproduce the crash in full screen mode on our side - I can't but one of the three programmers can - the other two can't. But so far none of us can reproduce in windowed mode which is what we need for debugging. We haven't given up.

_____________________________

AE Project Lead
New Game Project Lead

(in reply to Panjack)
Post #: 55
RE: v1.00.84 Crash to Desktop - 9/14/2009 3:26:30 AM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
Eck ... now it seems we just got to where we can reproduce in full screen and windowed mode - but still not in the debugger ... still crankin ...

But I think you guys have done what you can do. Since we can now reproduce in both full and windowed mode I think we can go internal now.

Thanks for those who have helped out!!! Hopefully we will have this resolved soon! I hate crash bugs - especially if I can't reproduce them!!!

_____________________________

AE Project Lead
New Game Project Lead

(in reply to jwilkerson)
Post #: 56
RE: v1.00.84 Crash to Desktop - 9/14/2009 4:26:40 AM   
Crimguy


Posts: 1409
Joined: 8/15/2003
From: Cave Creek, AZ
Status: offline
That's good because I just got a CTD on the first try after you gave me instructions. I'm a CTD madman on this build.



_____________________________

________________________
www.azcrimes.com
<sig removed because I'm a bandwidth hog>

(in reply to jwilkerson)
Post #: 57
RE: v1.00.84 Crash to Desktop - 9/14/2009 5:03:37 AM   
jwilkerson


Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline
James says he has found it ... ...

We will try to wrap this an the "nada-update" for the ships up into a hotFix over the next day or so.



_____________________________

AE Project Lead
New Game Project Lead

(in reply to Crimguy)
Post #: 58
RE: v1.00.84 Crash to Desktop - 9/14/2009 5:11:56 AM   
Panjack

 

Posts: 401
Joined: 7/12/2009
From: Southern California
Status: offline

(in reply to jwilkerson)
Post #: 59
RE: v1.00.84 Crash to Desktop - 9/14/2009 5:24:30 AM   
witpqs


Posts: 26087
Joined: 10/4/2004
From: Argleton
Status: offline

quote:

ORIGINAL: jwilkerson

James says he has found it ... ...

We will try to wrap this an the "nada-update" for the ships up into a hotFix over the next day or so.




JWE has one to release with some USN ship arriving at a port up a river it can't navigate in AE - maybe that can make it in?

(in reply to jwilkerson)
Post #: 60
Page:   <<   < prev  1 [2] 3 4   next >   >>
All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> RE: v1.00.84 Crash to Desktop Page: <<   < prev  1 [2] 3 4   next >   >>
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.922