impossible to finish download

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All Forums >> [New Releases from Matrix Games] >> Decisive Campaigns Series >> Decisive Campaigns: The Blitzkrieg from Warsaw to Paris >> Tech Support >> impossible to finish download

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impossible to finish download - 8/27/2010 9:28:14 PM

livipajo

Posts: 35
Joined: 1/30/2010
Status: offline

Hello i am trying to download te game but at 89 mb ir breaks and generate and exe file.It does not work and now i receive a message that i have tried too much times to download the file and do not permit download the file again, i have tried to do it in two pc and with two different adsl and it is the same.How can i download the game???Sorry by my poor english

Post #: 1

RE: impossible to finish download - 8/27/2010 9:52:53 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi Livipajo,

It sounds like there is a problem with the internet connection between you and our servers. You should first contact us (you can e-mail me at erikr@matrixgames.com) to get your downloads reset as it sounds like you overloaded the store a bit there. Then use a download manager like Star Downloader but put it in single stream mode (otherwise it will overload the store again). That should allow you to resume broken downloads and get past those internet hiccups.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to livipajo)

Post #: 2

RE: impossible to finish download - 8/28/2010 12:56:03 AM

livipajo

Posts: 35
Joined: 1/30/2010
Status: offline

e mail send yo you

(in reply to Erik Rutins)

Post #: 3

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All Forums >> [New Releases from Matrix Games] >> Decisive Campaigns Series >> Decisive Campaigns: The Blitzkrieg from Warsaw to Paris >> Tech Support >> impossible to finish download

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