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RE: ANY Clue - 9/17/2004 5:51:40 PM   
Scotbot

 

Posts: 25
Joined: 8/27/2004
From: Boston
Status: offline 		I think it's great that Matrix and DR have decided to hold up the release of the game until today, my birthday! Thanks guys, this is the coolest birthday ever...but how did you know? I don't remember calling you guys up to remind you like I did everyone else.

Now, the only question is, do I stay in tonight to play BiN or go out with the boys to have some celebratory beers? (and not that crap JSS drinks, REAL beers )

(in reply to "Joss" Osborne)
Post #: 91
RE: ANY Clue - 9/17/2004 6:08:56 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Joe,

quote:

ORIGINAL: "Joss" Osborne
Within any company there are strong suits and weaknesses. It's inevitable and natural. I happen to think the artwork that Matrix produces and the manuals they compile are top rate. The wargames you produce second to none. Definitely strong points. Project management, however, is definitely a weakpoint. Hopefully, Matrix will review their project management procedures and take a lesson from what's happened here.

You guys do too great a job in all other areas to let this problem become this evident, and impact your business.

Now, where the heck is BiN! I've got my plastic all warmed up!

Go Bin!


Well, I agree with you in general - we just added an additional project coordinator for the same reason. However, in the case of DR, I'm sure you understand that project management when dealing with outside companies has its own unique challenges. This was not supposed to run into the BiN release originally and the delays have not been on our end, but we are still looking pretty good for today and I hope it turns out as well as we expect.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to "Joss" Osborne)
Post #: 92
RE: ANY Clue - 9/17/2004 6:18:58 PM   
dosmil78

 

Posts: 7
Joined: 8/28/2004
Status: offline 		I never thought you guys were being dishonest, just inefficient or misunderstood as the result of some kind of miscommunication. I do appreciate your responses to the complaints and think you guys do deserve a pat on the back or a high-five or something. Maybe a beer.

Anyways, I think a lot of us are tired of waiting. I for one realize that I am being a bit impatient. But when you go through all the news, forums, and etc. surrounding BiN since Q1, it can seem a bit disheartening and disappointing. I'm sure you guys are doing everything you can. Thanks.(as long as it is released today)

(in reply to Erik Rutins)
Post #: 93
RE: ANY Clue - 9/17/2004 7:33:26 PM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline
quote:

ORIGINAL: bostonrpgmania

@ thehellpetrol

I am planning to buy one or two HPS games
I am thinking of one SB and one operational games
Can you please recommend two?
(I am now living in Canada. To avoid extra cost (tarif etc) I am planning to buy through military hobbies
They have 39 selections of HPS games. If you could recommend two out of this that would be highly appreciated
I have played Korun Pocket, HTTR, Rising Sun, CM and CMBB for your information
Thank you in advance
Sure, 1st choice: Market Garden 2nd: Bulge '44 or Tobruk '41


_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to bostonrpgmania)
Post #: 94
RE: ANY Clue - 9/17/2004 7:39:17 PM   
ggallagher

 

Posts: 114
Joined: 5/17/2002
From: Southern California
Status: offline 		Good to see that you and Marc are maintaining your composure in the face of all us disgruntled, impatient grogs. Always a trade-off between trying to maintain the balance between "time to market" (e.g., get whatever you can out as quickly as possible and address the other issues in the timeframes following) versus "time to volume or quality" by making sure all elements are in place for a successful product launch before the trigger is pulled.

The former approach can please the most customers in the quickest time, but could lead to bad customer experiences for the minority at the outset (and/or bad word of mouth and trade reviews), while the latter approach - at least IMHO - provides for the best long term results in terms of the quality of the experience and overall customer sat, at the expense of some disgruntled folks who want it ASAP for them and damn all the rest....

Grew up as a product manager doing formal phase/gate reviews for product launch....now running a US trading comapny for a Japanese manufacturer where my product marketers believe that as soon as it's off the loading dock, it's ready to launch ("What do you mean we should have manuals, marketing materials, software drivers, etc. in place before we release? I need sales now!)......

Bottom line is, there's never one, absolute truth when it comes to such matters. (Or in popular slang: "Damned if you do, damned if you don't!")

< Message edited by ggallagher -- 9/17/2004 9:39:38 AM >

_____________________________


(in reply to Erik Rutins)
Post #: 95
RE: ANY Clue - 9/17/2004 8:42:41 PM   
benpark

 

Posts: 3884
Joined: 8/12/2002
Status: offline 		BWAAHHH, MONKEY WANT GAME!! MONKEY WANT!!!

(Freaks out, smashes everything in room, then busts through wall-leaving monkey shaped hole)

_____________________________

"Fear is a darkroom where the devil develops his negatives" Gary Busey

(in reply to ggallagher)
Post #: 96
RE: ANY Clue - 9/17/2004 8:44:20 PM   
ggallagher

 

Posts: 114
Joined: 5/17/2002
From: Southern California
Status: offline 		ROFLMAO....

So what part of Brooklyn you from?....Grew up in Flatbush, near the Parade Grounds

_____________________________


(in reply to benpark)
Post #: 97
RE: ANY Clue - 9/17/2004 9:31:25 PM   
benpark

 

Posts: 3884
Joined: 8/12/2002
Status: offline 		Williamsburg. Highest per capita ratio of friggin' ice cream trucks with loudspeakers on terra firma. I hear "Beautiful Dreamer" all day long.

_____________________________

"Fear is a darkroom where the devil develops his negatives" Gary Busey

(in reply to ggallagher)
Post #: 98
RE: ANY Clue - 9/17/2004 9:32:37 PM   
ggallagher

 

Posts: 114
Joined: 5/17/2002
From: Southern California
Status: offline 		Brings back memories....Bungalow Bar, Carvel and Good Humor trucks......

_____________________________


(in reply to benpark)
Post #: 99
RE: ANY Clue - 9/17/2004 9:58:12 PM   
Cliffor1

 

Posts: 19
Joined: 9/1/2004
Status: offline 		It's here!!!! And I'm downloading it.... 46% and counting......

(in reply to ggallagher)
Post #: 100
RE: ANY Clue - 9/17/2004 9:59:00 PM   
Hartford688

 

Posts: 261
Joined: 3/23/2004
From: Amsterdam, The Netherlands
Status: offline 		step back....me first!!!

< Message edited by Hartford688 -- 9/17/2004 9:04:27 PM >

(in reply to Cliffor1)
Post #: 101
RE: ANY Clue - 9/17/2004 10:01:40 PM   
Cliffor1

 

Posts: 19
Joined: 9/1/2004
Status: offline 		Patience is a dish served well prepared........
57%.....

(in reply to Hartford688)
Post #: 102
RE: ANY Clue - 9/17/2004 10:03:35 PM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline 		WOOT...it can't find it anywhere

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Cliffor1)
Post #: 103
RE: ANY Clue - 9/17/2004 10:06:37 PM   
Hartford688

 

Posts: 261
Joined: 3/23/2004
From: Amsterdam, The Netherlands
Status: offline 		Weird...disappeared off US site. Was there a moment ago. Can see it if you click about on Euro site.

DR, don't you love 'em

(in reply to TheHellPatrol)
Post #: 104
RE: ANY Clue - 9/17/2004 10:06:53 PM   
Cliffor1

 

Posts: 19
Joined: 9/1/2004
Status: offline 		Do an update on the DR page your PC is probably saving it as a cookie and not giving you the newest refresh.....not sure I know what I'm talking about but I kept checking the page decided to hit refresh and it popped up....$60 later and I'm at 74%

(in reply to TheHellPatrol)
Post #: 105
RE: ANY Clue - 9/17/2004 10:15:11 PM   
Hartford688

 

Posts: 261
Joined: 3/23/2004
From: Amsterdam, The Netherlands
Status: offline 		$70.49 - Dutch taxes...but it is on it's way...

(in reply to Cliffor1)
Post #: 106
RE: ANY Clue - 9/17/2004 10:15:52 PM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline
quote:

ORIGINAL: Hartford688

$70.49 - Dutch taxes...but it is on it's way...
is it BiN or SPWAR?

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Hartford688)
Post #: 107
RE: ANY Clue - 9/17/2004 10:16:43 PM   
Capitaine

 

Posts: 1043
Joined: 1/15/2002
Status: offline 		Seriously, you guys better assure you have the right file. The 652 meg. file is the SPWW2GE file, NOT BIN.

_____________________________


(in reply to Hartford688)
Post #: 108
RE: ANY Clue - 9/17/2004 10:18:22 PM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline
quote:

ORIGINAL: Capitaine

Seriously, you guys better assure you have the right file. The 652 meg. file is the SPWW2GE file, NOT BIN.
The S$@T's really gonna hit the fan now boys.

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Capitaine)
Post #: 109
RE: ANY Clue - 9/17/2004 10:18:53 PM   
Hartford688

 

Posts: 261
Joined: 3/23/2004
From: Amsterdam, The Netherlands
Status: offline
quote:

ORIGINAL: TheHellPatrol

quote:

ORIGINAL: Hartford688

$70.49 - Dutch taxes...but it is on it's way...
is it BiN or SPWAR?


Oh crap. All the order stuff was Bin...but the download dialog box is SPAWGE
WTF?

(in reply to TheHellPatrol)
Post #: 110
RE: ANY Clue - 9/17/2004 10:20:15 PM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline 		You know i kind of thought this was all a joke...I am speechless

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Hartford688)
Post #: 111
RE: ANY Clue - 9/17/2004 10:21:13 PM   
Hartford688

 

Posts: 261
Joined: 3/23/2004
From: Amsterdam, The Netherlands
Status: offline
quote:

ORIGINAL: TheHellPatrol

quote:

ORIGINAL: Capitaine

Seriously, you guys better assure you have the right file. The 652 meg. file is the SPWW2GE file, NOT BIN.
The S$@T's really gonna hit the fan now boys.


Please let me retract all the things I said earlier on this thread.

I am now seriously p****d. Freeboy, you were right.

(in reply to TheHellPatrol)
Post #: 112
RE: ANY Clue - 9/17/2004 10:21:46 PM   
Japper

 

Posts: 3
Joined: 6/15/2004
Status: offline 		Yup, everything in the store said BIN but apparently the download isn't. Nice.........

(in reply to Hartford688)
Post #: 113
RE: ANY Clue - 9/17/2004 10:23:18 PM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline
quote:

ORIGINAL: Hartford688

quote:

ORIGINAL: TheHellPatrol

quote:

ORIGINAL: Capitaine

Seriously, you guys better assure you have the right file. The 652 meg. file is the SPWW2GE file, NOT BIN.
The S$@T's really gonna hit the fan now boys.
Poor Freeboy is probably just realizing his dd is not what he thought it was...OH THE HUMANITY!!!!!!!!!!!!

Please let me retract all the things I said earlier on this thread.

I am now seriously p****d. Freeboy, you were right.


_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to Hartford688)
Post #: 114
RE: ANY Clue - 9/17/2004 10:25:15 PM   
Cliffor1

 

Posts: 19
Joined: 9/1/2004
Status: offline 		This is worst then the Hindenburg, my heart has stopped and I'm going to see heaven

(in reply to TheHellPatrol)
Post #: 115
RE: ANY Clue - 9/17/2004 10:33:36 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Please see the ANNOUNCEMENT thread. We are as ticked off as anyone but are moving quickly to resolve this. Please check in that thread for a resolution.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Cliffor1)
Post #: 116
RE: ANY Clue - 9/17/2004 10:39:13 PM   
freeboy

 

Posts: 9088
Joined: 5/16/2004
From: Colorado
Status: offline
quote:

This is worst then the Hindenburg, my heart has stopped and I'm going to see heaven

lol
OH the Humanity

(in reply to Erik Rutins)
Post #: 117
RE: ANY Clue - 9/17/2004 10:41:59 PM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline
quote:

ORIGINAL: freeboy

quote:

This is worst then the Hindenburg, my heart has stopped and I'm going to see heaven

lol
OH the Humanity
That is ironic isn't it...spooky.

_____________________________

A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau

(in reply to freeboy)
Post #: 118
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