GoodGuy -> RE: Insane Steam Holiday Sale (1/10/2010 10:51:24 PM)
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quote:
ORIGINAL: Emobama I think people who do not believe in something that exists and cling to the past are fools. You seem to confuse the issue and the people discussing it here. Sceptic (which means careful) people aren't fools. Then there are people who rather have had bad experiences using "new" services. With both groups, it doesn't deal with them dismissing the tech, as they're already using it (eg. DD from MatrixGames), but with Services/portals that either lack in the support department or in the convenience department (online activation/check), or with services that overdo in the "greedy"- or "A-hole"-department. Example, I got MassEffect from D2D yesterday. BioWare put SecuroROM into the DigitalDownload version (really unnecessary) with patch 1.02, with an online check-module. It's a hassle. Also, one check should be sufficient, after I enter the serial number, but no, I have to register the number in their customer database, so that I can obtain the patch and a free expansion. And heaven knows what else is going to be transmitted during this check. Last but not least, the patch README informs me that there have been problems removing SecuroROM from some customers' PCs, and that the drivers will be removed no matter what - even if the installation routine crashes, and even if it looks like they are still there. Um... mmmkay. To top that, the patch readme informs me (FOR THE FIRST TIME, this is against European laws) that I can install the game on 5 unique machines only, and that I have to use the "SecuroROM revoke ability" to regain a used activation slot. Hmmm more hassle. The game is great.... but this isn't really necessary with a DD. I'm not sure whether the retail version features that same level of unconvenience (it does have SecuroRom at least), the unpatched DD version surely doesn't have that. Whatsoever, Direct2Download DID NOT state this (online activation for a SP game and SecuroROM) on the product page. The discussion here isn't just about "new tech", but mainly about less customer-friendly majors / services who know shyte about being honest (reg. features or the lack thereof) and being customer-friendly. Ppl's experience or (if you will) level of frustration may vary, but if you call critical/suspicious/careful people fools, just because some of their opinions may be the result of their experiences with some half-assed customer support, or other experiences, then you should look in the mirror.
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