RE: 1.05 Runtime c++ error (Full Version)

All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support



Message

Helpless -> RE: 1.05 Runtime c++ error (10/6/2011 2:14:07 PM)

quote:

Something changed between 1.04 and 1.05 that is in conflict with my machine/system


The only big change which could be relevant here was increased size of the raw save data - battle details were added.



Jajusha -> RE: 1.05 Runtime c++ error (10/6/2011 2:32:50 PM)


quote:

ORIGINAL: michaelm

I don't have the game available at the moment, but does it save into a different nameor slot each time.
In other words, is it saving over an existing game save or is it creating a new save file each time.

If it is saving over same name, you might try using a different name or deleting the old save before it saves the new one just to see if that makes any difference - might be a save access issue.



Each "auto save" is saving into a different name slot, something like "Save turn 002 6-26-1941 So". If i delete all the content in the Save folder, the game will still crash with the same error when trying to save.

Going to try with disabled AV...



traemyn -> RE: 1.05 Runtime c++ error (10/6/2011 3:13:59 PM)

During the AV-disable test, make sure to go into Task Manager and kill any services that relate to it. I don't know how many times at my job a user 'disables' their AV and it still leaves some sort of scanning service running.

Also, you could try download Process Monitor from www.microsoft.com and capture a log during the crash. You can filter on the WiTE .exe and just see if it gives you any clues as to what files the game is accessing right before the crash. Odd example, but I just used this the other day on Red Orchestra 2 and it pointed me to the cause of the crashing which was having a USB headset plugged into my machine (wacky I know).

Also check Windows Event Viewer for any relevant messages/errors during the time of the crash.



Jajusha -> RE: 1.05 Runtime c++ error (10/6/2011 3:42:58 PM)


quote:

ORIGINAL: traemyn

During the AV-disable test, make sure to go into Task Manager and kill any services that relate to it. I don't know how many times at my job a user 'disables' their AV and it still leaves some sort of scanning service running.

Also, you could try download Process Monitor from www.microsoft.com and capture a log during the crash. You can filter on the WiTE .exe and just see if it gives you any clues as to what files the game is accessing right before the crash. Odd example, but I just used this the other day on Red Orchestra 2 and it pointed me to the cause of the crashing which was having a USB headset plugged into my machine (wacky I know).

Also check Windows Event Viewer for any relevant messages/errors during the time of the crash.


Repeated it 3 times to make sure.
In Process Monitor, a normal save(In 1.04 version) looks like this:
...
CloseFile| C:\Program Files(x86)\WarEast\Dat\save\EventLog(Turn 001 6-22-1941 So).txt
Create File C:\Program Files(x86)\WarEast\Dat\save\Save turn 001 6-22-1941 So.sav
WriteFile C:\Program Files(x86)\WarEast\Dat\save\Save turn 001 6-22-1941 So.sav
...
And then it continues with WriteFile Operations

When the game crashes in 1.05, the log in the Process Monitor is this:
...
CloseFile| C:\Program Files(x86)\WarEast\Dat\save\EventLog(Turn 001 6-22-1941 So).txt
Create File C:\Program Files(x86)\WarEast\Dat\save\Save turn 001 6-22-1941 So.sav
QueryNameInformation File C:\Windows\SysWOW64\msvcr71.dll
...
And the log stops there just as the game crashed.




Jajusha -> RE: 1.05 Runtime c++ error (10/6/2011 4:16:33 PM)

Uninstalled my Anti-Virus, restarted the PC. 1.05 version still crashes at save game.



traemyn -> RE: 1.05 Runtime c++ error (10/6/2011 4:56:15 PM)

The Result for the msvcr71.dll line isn't File Not Found right?

Also, what is the version of the msvcr71.dll in that SysWow64 folder?



Jajusha -> RE: 1.05 Runtime c++ error (10/6/2011 5:02:13 PM)


quote:

ORIGINAL: traemyn

The Result for the msvcr71.dll line isn't File Not Found right?

Also, what is the version of the msvcr71.dll in that SysWow64 folder?


The result is SUCCESS

Version is 7.10.3052.4




Helpless -> RE: 1.05 Runtime c++ error (10/6/2011 8:54:25 PM)

Can you do such trick:

1. Copy WarInTheEast.exe from the 1.05 to some folder.
2. Copy Dat folder from 1.05 to some folder
3. Remove (uninstall) all WITE installation
4. Install 1.04
5. Copy (overwrite) WarIntheEast.exe and Dat folder to just installed WITE 1.04
6. Try to run and see if it is crashing on save.

This will let us test if there is any installer related issues.




Jajusha -> RE: 1.05 Runtime c++ error (10/6/2011 10:09:02 PM)


quote:

ORIGINAL: Helpless

Can you do such trick:

1. Copy WarInTheEast.exe from the 1.05 to some folder.
2. Copy Dat folder from 1.05 to some folder
3. Remove (uninstall) all WITE installation
4. Install 1.04
5. Copy (overwrite) WarIntheEast.exe and Dat folder to just installed WITE 1.04
6. Try to run and see if it is crashing on save.

This will let us test if there is any installer related issues.




Okies...
1) Copied WarInTheEast.exe and Full Dat(980MB) folder from 1.05 version to my desktop
2) Uninstalled WITE
3) Removed files that stayed behind during the uninstall (Manuals, Save files, WiteFontConfig and scripRec)
4) Installed WITE 1.0
5) Updated to 1.04.40
6) Moved WarInTheEast.exe and full Dat folder from desktop to WITE folder, overwriting everything.

Hmm, game version reports as 1.04.40, but i guess that's expected.
Game does crash at autosave at end of turn.




Helpless -> RE: 1.05 Runtime c++ error (10/6/2011 10:18:45 PM)

This becomes more thrilling than all AAR's..

Just in case, can you post your dxdiag?



Jajusha -> RE: 1.05 Runtime c++ error (10/6/2011 10:29:32 PM)

Here you go:
http://www.pastebin.ca/2087465

Attrition losses look a bit high [;)]



gingerbread -> RE: 1.05 Runtime c++ error (10/7/2011 2:23:32 AM)

http://msdn.microsoft.com/en-us/library/abx4dbyh%28vs.71%29.aspx

In short, might work if you place a copy of msvcr71.dll in your ..\Matrix Games\Gary Grigsby's War in the East\ folder, i.e. the same folder as the .exe.



Jajusha -> RE: 1.05 Runtime c++ error (10/7/2011 8:24:10 AM)


quote:

ORIGINAL: gingerbread

http://msdn.microsoft.com/en-us/library/abx4dbyh%28vs.71%29.aspx

In short, might work if you place a copy of msvcr71.dll in your ..\Matrix Games\Gary Grigsby's War in the East\ folder, i.e. the same folder as the .exe.


Sadly, that did not work.



Helpless -> RE: 1.05 Runtime c++ error (10/7/2011 10:06:15 AM)

Did you try to disable sound folder? Ex, copy sound to nosound.



Jajusha -> RE: 1.05 Runtime c++ error (10/7/2011 11:01:15 AM)


quote:

ORIGINAL: Helpless

Did you try to disable sound folder? Ex, copy sound to nosound.


That did it! Renamed the sound folder (disabling sounds in the game), and i'm now able to save/end turns. Restarted the game twice and still no problems.



Helpless -> RE: 1.05 Runtime c++ error (10/7/2011 11:52:39 AM)

quote:

That did it! Renamed the sound folder (disabling sounds in the game), and i'm now able to save/end turns. Restarted the game twice and still no problems.


It looks like famous conflict with installed codecs and filters.



Apollo11 -> RE: 1.05 Runtime c++ error (10/7/2011 11:59:26 AM)

Hi all,

quote:

ORIGINAL: Helpless

quote:

That did it! Renamed the sound folder (disabling sounds in the game), and i'm now able to save/end turns. Restarted the game twice and still no problems.


It looks like famous conflict with installed codecs and filters.


Have you, perhaps, installed some kind of "Codec Pack" onto your PC "Jajusha"?


Leo "Apollo11"



Jajusha -> RE: 1.05 Runtime c++ error (10/7/2011 12:24:01 PM)


quote:

ORIGINAL: Apollo11

Hi all,

quote:

ORIGINAL: Helpless

quote:

That did it! Renamed the sound folder (disabling sounds in the game), and i'm now able to save/end turns. Restarted the game twice and still no problems.


It looks like famous conflict with installed codecs and filters.


Have you, perhaps, installed some kind of "Codec Pack" onto your PC "Jajusha"?


Leo "Apollo11"


Installed "K-Lite codec pack" in March this year. I can try to unistall and/or update it and report on it if it helps debugging this.



Apollo11 -> RE: 1.05 Runtime c++ error (10/7/2011 12:35:50 PM)

Hi all,

quote:

ORIGINAL: Jajusha

quote:

ORIGINAL: Apollo11

quote:

ORIGINAL: Helpless

quote:

That did it! Renamed the sound folder (disabling sounds in the game), and i'm now able to save/end turns. Restarted the game twice and still no problems.


It looks like famous conflict with installed codecs and filters.


Have you, perhaps, installed some kind of "Codec Pack" onto your PC "Jajusha"?


Installed "K-Lite codec pack" in March this year. I can try to unistall and/or update it and report on it if it helps debugging this.


All such "Codec Packs" have tendency to do more harm than good in some cases... I prefer and recommend individual codec installation...


Leo "Apollo11"



Jajusha -> RE: 1.05 Runtime c++ error (10/7/2011 5:36:51 PM)

I can confirm it was indeed the Codec pack that was crashing the game. The game runs fine (.30 and .32 version) without the codec pack installed.



Apollo11 -> RE: 1.05 Runtime c++ error (10/7/2011 7:04:18 PM)

Hi all,

quote:

ORIGINAL: Jajusha

I can confirm it was indeed the Codec pack that was crashing the game. The game runs fine (.30 and .32 version) without the codec pack installed.


I knew it... [;)]


Leo "Apollo1"



pompack -> RE: 1.05 Runtime c++ error (10/7/2011 11:48:56 PM)

And can you imagine what Leo's advice would have cost if you approached him in a professional instead of a forum context [:D]



Helpless -> RE: 1.05 Runtime c++ error (10/8/2011 12:07:12 AM)

quote:

And can you imagine what Leo's advice would have cost if you approached him in a professional instead of a forum context


Naw.. the labar iz chieap hear.. [;)]



Apollo11 -> RE: 1.05 Runtime c++ error (10/8/2011 9:43:13 AM)

Hi all,

quote:

ORIGINAL: Helpless

quote:

And can you imagine what Leo's advice would have cost if you approached him in a professional instead of a forum context


Naw.. the labar iz chieap hear.. [;)]


Not as cheap as it used to be (thank God [:)]) but nonetheless cheaper than in USA for example... [;)]


Leo "Apollo11"



Daveion Steel -> RE: 1.05 Runtime c++ error (2/18/2012 6:38:07 PM)

I appear to have a simular issue, but do not know how to disable sound in game to see if this will fix my game crashing.

What happens to me is that sometimes the sound from a battle continues to loop and repeat until the game crashes.

this issue has only started recently after Firefox has updated it self, I'm not saying that the issue is due to Firefox updating but I have not changed anything else manually, also MS also just did a few automatic updates, I'm running XP SP3.

Anyway, how do I turn off the sound? I have turned it down to zero in game and the issue persists.

Thanks.



Joel Billings -> RE: 1.05 Runtime c++ error (2/18/2012 6:39:28 PM)

You should rename your sound directory that is inside the dat directory.



Daveion Steel -> RE: 1.05 Runtime c++ error (2/18/2012 7:37:32 PM)

Thanks for fast reply, unfortunately this did not fix my issue. error report is as follows...

AppName: warintheeast.exe AppVer: 1.0.5.59 ModName: warintheeast.exe
ModVer: 1.0.5.59 Offset: 001b004a



Apollo11 -> RE: 1.05 Runtime c++ error (2/18/2012 9:38:22 PM)

Hi all,

quote:

ORIGINAL: Daveion Steel

Thanks for fast reply, unfortunately this did not fix my issue. error report is as follows...

AppName: warintheeast.exe AppVer: 1.0.5.59 ModName: warintheeast.exe
ModVer: 1.0.5.59 Offset: 001b004a


Can you update to the the latest WitE and then try?


Leo "Apollo11"



roth2006 -> RE: 1.05 Runtime c++ error (2/19/2012 1:39:06 AM)

Got VC++ 2010 at 10.0.40219 version



[image]http://www.herfree.com/avatar2.jpg[/image]



Joel Billings -> RE: 1.05 Runtime c++ error (2/19/2012 3:44:58 AM)

I do suggest trying to reinstall. Other than that, it will take someone more technical then me to figure out what might be going on.



Page: <<   < prev  1 [2] 3   next >   >>

Valid CSS!




Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI
1.09375