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Erik Rutins -> RE: More Digital River fun and games (7/13/2004 6:07:15 PM)
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2ndACR,
quote:
ORIGINAL: 2ndACR
The one that ordered on the 3rd and got it on the 6 or 7 was in Seattle.
To me that says it was burned on the 3rd or 4th. Go figure.
I have been trying to account for the holiday, but seeing some across the country
get it even after I ordered it on the 1st is annoying as heck.
I am trying to account for the holiday, my patience is still here. No fingernails left though.
My ranting will not start in ernest until Thurs or Friday.
I would just like to know if they dropped it in the mail yet, but
order status doesn't tell you that bit of info. It just says complete.
Even though I have not done a DD etc.
We agree that there should be notification and we're working to get that to happen. I just think it's worth pointing out that to date, while CDs may not be arriving as soon as our customers would like them to (and I do understand that feeling, I've watched my own mailbox many a time), as far as I've been able to trace they've been arriving within the promised time, which is the benchmark we really have to check against. As I said, we're working with Digital River to improve feedback and information to the customer on a variety of issues at each step in the process. Thanks for your help.
Regards,
- Erik
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