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Unable to enter "My Order Status" in Support area

 
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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Unable to enter "My Order Status" in Support area Page: [1]
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Unable to enter "My Order Status" in Support ... - 6/15/2006 12:32:45 PM   
tsimmonds


Posts: 5498
Joined: 2/6/2004
From: astride Mason and Dixon's Line
Status: offline 		I get the following message:

“Error: 313463-Error in transaction_creation - User-Defined ExceptionMessage 99998 - To protect ourselves against fraud, we need to set a cookie on your computer. In order to continue your purchase online, please reset your browser to allow cookies. You can make your purchase and then set cookies off again in your browser. If you already allow cookies, there may be a problem that can be corrected by deleting the cookie file. 31346Error in transaction_creation - User-Defined Exception”

I am allowing cookies, and I did delete my cookie file, or at least I went to tools/internet options, and clicked “delete cookies”. Any suggestions?

_____________________________

Fear the kitten!
Post #: 1
RE: Unable to enter "My Order Status" in Supp... - 6/15/2006 3:30:57 PM   
Fred98


Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline 		No suggestions, I am too terrified of the kitten!



_____________________________


(in reply to tsimmonds)
Post #: 2
RE: Unable to enter "My Order Status" in Supp... - 6/15/2006 3:54:11 PM   
tsimmonds


Posts: 5498
Joined: 2/6/2004
From: astride Mason and Dixon's Line
Status: offline 		A wise man you are!

Or is it a wise guy?

_____________________________

Fear the kitten!

(in reply to Fred98)
Post #: 3
RE: Unable to enter "My Order Status" in Supp... - 2/5/2007 10:33:56 PM   
bwheatley

 

Posts: 3650
Joined: 12/13/2004
Status: offline 		Any solution?

(in reply to tsimmonds)
Post #: 4
RE: Unable to enter "My Order Status" in Supp... - 2/14/2007 4:39:48 AM   
alfredtc

 

Posts: 27
Joined: 6/6/2001
From: HK
Status: offline 		Same problem here, I go to www.findmyorder.com and search my order to redownload my
game.

(in reply to bwheatley)
Post #: 5
RE: Unable to enter "My Order Status" in Supp... - 2/14/2007 9:06:52 AM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline 		Check if your firewall is blocking cookies too.

_____________________________

Marc von Martial
instagram stream

(in reply to alfredtc)
Post #: 6
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