delay on digital download?

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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> delay on digital download?

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delay on digital download? - 1/18/2008 4:09:26 AM

darthsmaul

Posts: 93
Joined: 12/9/2006
Status: offline

I have bought numerous games and buy digital or digital with hard copy, I just bought advanced tactics but I cant seem to get a link to download it

please advise

thanks

steve

Post #: 1

RE: delay on digital download? - 1/18/2008 4:11:49 AM

darthsmaul

Posts: 93
Joined: 12/9/2006
Status: offline

ok it just updated but now it says this

Downloadable Fulfilled

but I havent downloaded anything yet nor if I go to memebers and log in do I have a link to download

please advise, nothing by email either

steve

(in reply to darthsmaul)

Post #: 2

RE: delay on digital download? - 1/18/2008 4:12:45 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

If you go to www.findmyorder.com, you should be able to retrieve a download link with your order information. If that fails, please contact support@matrixgames.com.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to darthsmaul)

Post #: 3

RE: delay on digital download? - 1/18/2008 4:13:27 AM

darthsmaul

Posts: 93
Joined: 12/9/2006
Status: offline

ok, actually I clicked on the redownload button and it worked now or it is downloadking thanks for such a quick respone :)

steve

(in reply to Erik Rutins)

Post #: 4

RE: delay on digital download? - 1/18/2008 4:18:32 AM

darthsmaul

Posts: 93
Joined: 12/9/2006
Status: offline

only problem is I got no key to install it

(in reply to darthsmaul)

Post #: 5

RE: delay on digital download? - 1/18/2008 4:52:12 AM

darthsmaul

Posts: 93
Joined: 12/9/2006
Status: offline

If someone from matrix could send me the key tonight so I can play I have it downloaded and have never had this issue before, I have downloaded and bought about 6 games from you foks on the past, I was hoping to play tonight and take it with me on the road on my laptop tomorrow morning

thanks

steve

< Message edited by smaul1 -- 1/18/2008 6:23:31 PM >

(in reply to darthsmaul)

Post #: 6

RE: delay on digital download? - 1/18/2008 5:00:30 AM

darthsmaul

Posts: 93
Joined: 12/9/2006
Status: offline

Ok then, figured it out by click on the order details button