Help my serial number comes up invalid

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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Help my serial number comes up invalid

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Help my serial number comes up invalid - 1/18/2008 1:09:35 PM

Alan Sharif

Posts: 1108
Joined: 8/1/2001
From: UK.
Status: offline

I have just downloaded the new patch for Advanced Tactics on to my PC. When I try to upgrade my game my serial number [deleted] comes up as invalid. This IS the correct number and I have tried it several times. Please help.

Edited: NEVER post your serial number publicly!

< Message edited by Erik Rutins -- 1/18/2008 3:57:27 PM >

_____________________________

A Sharif

Post #: 1

RE: Help my serial number comes up invalid - 1/18/2008 3:58:11 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

I removed your serial number from your post, please NEVER post it publicly. If someone else takes it from your public post and uses it, we'll be forced to remove it from our database and you will be the one who's harmed by that.

I'd recommend double-checking your serial number using the www.findmyorder.com website to make sure you're not off by one digit or some such. If that fails, e-mail support@matrixgames.com and we'll investigate further.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Alan Sharif)

Post #: 2

RE: Help my serial number comes up invalid - 1/19/2008 12:36:17 AM

hadberz

Posts: 1629
Joined: 5/11/2000
From: Moncks Corner, SC
Status: offline

Alan
Make sure there are no spaces before or after your serial number. It will cause it to be invalid everytime.

(in reply to Erik Rutins)

Post #: 3

Help my serial number comes up invalid - 2/15/2008 8:13:19 AM

nindianboy

Posts: 5
Joined: 2/15/2008
Status: offline

I have downloaded the game. i have registered in matrix. When i run the setup it asks for serial number which is with me. When i use the serial number and run the game. it says that serial error. what should i do now?

(in reply to hadberz)

Post #: 4