RE: Game freezing up and not working properly

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RE: Game freezing up and not working properly

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All Forums >> [Current Games From Matrix.] >> [Science Fiction] >> Armada 2526 Series >> Tech Support >> RE: Game freezing up and not working properly

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RE: Game freezing up and not working properly - 12/15/2009 12:54:52 AM

Grotius

Posts: 5798
Joined: 10/18/2002
From: The Imperial Palace.
Status: offline

I turned the shadows down all the way, and that seems to have fixed it for me. I do get out-of-memory errors after 50 turns or so, but I assume that's a separate issue.

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(in reply to Terl)

Post #: 61

RE: Game freezing up and not working properly - 12/25/2009 7:20:31 PM

M1ltiades

Posts: 1
Joined: 12/25/2009
Status: offline

The attachment (executable) doesn't work for games bought thru Impulse:

Get a pop-up indicating:

"There is an error with your serial number as entered. Please go to www.matrixgames.com/helpdesk for assistance. Error code Unknown"

(in reply to Erik Rutins)

Post #: 62

RE: Game freezing up and not working properly - 12/25/2009 8:28:13 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Unfortunately, we didn't have anything to do with the master that was supplied to Impulse. I'm surprised to hear it's referencing our serial code system though as we didn't supply any serial numbers for them either. I'll have to ask Bob to help out with this.

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Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to M1ltiades)

Post #: 63

RE: Game freezing up and not working properly - 12/26/2009 8:16:35 AM

Ntronium

Posts: 161
Joined: 10/23/2009
Status: offline

No, the debug version only works with versions purchased from Matrix

(in reply to Erik Rutins)

Post #: 64

RE: Game freezing up and not working properly - 12/27/2009 4:17:42 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Aha, I misunderstood. Didn't realize that was specifically the debug version being discussed.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Ntronium)

Post #: 65

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All Forums >> [Current Games From Matrix.] >> [Science Fiction] >> Armada 2526 Series >> Tech Support >> RE: Game freezing up and not working properly

Page: << < prev 1 2 [3]