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RE: Warplan log in problem

 
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RE: Warplan log in problem - 12/27/2019 8:05:36 PM   
livipajo

 

Posts: 35
Joined: 1/30/2010
Status: offline 		i have downloaded the beta patch and the problem persists.the same issue than previously.is there any solution???

< Message edited by livipajo -- 12/27/2019 8:14:44 PM >

(in reply to AlvaroSousa)
Post #: 31
RE: Warplan log in problem - 12/27/2019 10:11:39 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		You have to remind me which login issue is it.

Invalid password
Just doesn't log in
Can't see the games?

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to livipajo)
Post #: 32
RE: Warplan log in problem - 12/27/2019 11:25:13 PM   
livipajo

 

Posts: 35
Joined: 1/30/2010
Status: offline 		i can login to multiplayer but the nothing happens and i can´t access to the game i was playing.i send you the image of what i can see. it says login sucessful and it is all.i can´t see any games

(in reply to AlvaroSousa)
Post #: 33
RE: Warplan log in problem - 12/28/2019 3:10:36 AM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		I'm going to put up all the steps I tell people to try.

###Can't Login or can login but can't make games. Or can't see games.
Player data... delete file login again
C:\Users\"your user name"\Documents\My Games\WarPlan\playerData.dat

###Disable/Check firewall to make sure it isn't

###Try right clicking and running as admin on the WarPlan.exe game.
Games should install under.
C:\Program Files (x86)\Matrix\WarPlan
Or where you installed them.

### If all else fails
Disable any antivirus in all forms you might actually have more than one.
Reinstall the game as admin. Right click the installer and run as admin.

###Save game files are here. If you can't see them your system probably didn't install the game correctly. This folder will hold user data, scenarios, and saved games.
C:\Users\"your user name"\Documents\My Games\WarPlan\

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to livipajo)
Post #: 34
RE: Warplan log in problem - 12/28/2019 3:10:50 AM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		This seems like an access issue to me.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to AlvaroSousa)
Post #: 35
RE: Warplan log in problem - 12/28/2019 1:20:13 PM   
livipajo

 

Posts: 35
Joined: 1/30/2010
Status: offline 		i have tried all solutions that you planned and they don´t solve the problem. the same message trying all the possible solutions

(in reply to AlvaroSousa)
Post #: 36
RE: Warplan log in problem - 12/28/2019 2:48:57 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		Have you closed the windows that it says "login Successful"?

If so can you please attach the next screen?

(in reply to livipajo)
Post #: 37
RE: Warplan log in problem - 12/28/2019 2:53:51 PM   
livipajo

 

Posts: 35
Joined: 1/30/2010
Status: offline 		automatically when the message of "login successfull" appears it sends me again to the login of multiplayer. this is the next screen i can see since the last i posted.
2
if i closed the windows that it says"login successful" i go to the main menu




Attachment (1)

< Message edited by livipajo -- 12/28/2019 3:00:00 PM >

(in reply to VPaulus)
Post #: 38
RE: Warplan log in problem - 12/28/2019 3:31:15 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		Are you through a VPN by chance

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to livipajo)
Post #: 39
RE: Warplan log in problem - 12/28/2019 4:10:02 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		Today I should be putting up a new beta. It will show you the login error code on failure. That way we can pin point this down.

Very few players have had issues logging in. So let's figure this out.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to AlvaroSousa)
Post #: 40
RE: Warplan log in problem - 12/28/2019 4:42:23 PM   
livipajo

 

Posts: 35
Joined: 1/30/2010
Status: offline 		I am connected throught the wifi of my movil.i am on holydays travel and play with the laptop

(in reply to AlvaroSousa)
Post #: 41
RE: Warplan log in problem - 12/28/2019 4:51:06 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		I've installed the game with your serial number and logged in multiplayer with your account details and I was able to successfully login and saw the lobby with your multiplayer games.
I haven't installed any beta.
So definitely the issue is in your side. It might be related with the connection.

(in reply to livipajo)
Post #: 42
RE: Warplan log in problem - 12/28/2019 7:23:25 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		The betas have not affected the multiplayer part.

It could be the hotel you are at is specifically blocking gaming sites.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to VPaulus)
Post #: 43
RE: Warplan log in problem - 12/28/2019 7:55:51 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
quote:

ORIGINAL: Alvaro Sousa
It could be the hotel you are at is specifically blocking gaming sites.


I too believe that's the issue. Not blocking specific gaming sites but some type of connections.

(in reply to AlvaroSousa)
Post #: 44
RE: Warplan log in problem - 12/28/2019 10:01:26 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		You could create a WIFI hotspot with your phone.
Connect your laptop to the phone
Do your turn, send your turn.

The save files are only 5mb. 1 gig of data is 1000mb.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to VPaulus)
Post #: 45
RE: Warplan log in problem - 12/29/2019 12:14:59 PM   
livipajo

 

Posts: 35
Joined: 1/30/2010
Status: offline 		It what i am doing.i am using the wifi of my lg g5 to connecting to internet.

(in reply to AlvaroSousa)
Post #: 46
RE: Warplan log in problem - 12/29/2019 3:30:27 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		If you are using the phone, try the hotel wifi if they have it. Something is blocking the connection post login.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to livipajo)
Post #: 47
RE: Warplan log in problem - 1/4/2020 6:28:37 PM   
livipajo

 

Posts: 35
Joined: 1/30/2010
Status: offline 		you are right, it was the internet connection.arrived at home and it works ok with my home wifi

(in reply to AlvaroSousa)
Post #: 48
RE: Warplan log in problem - 1/5/2020 12:06:31 AM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		Glad it was resolved.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to livipajo)
Post #: 49
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