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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Support >> serial number

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serial number - 5/17/2005 6:57:20 PM

gregusc

Posts: 8
Joined: 4/25/2005
Status: offline

I purchased a CD version of this game from http://www.strategypage.com/strategypagegamestore/default.asp. and no serial number was provided. Is it possible to get this number from Matrix as the site has yet to respond to my e-mail. thanks for any help.

Post #: 1

RE: serial number - 5/17/2005 7:01:53 PM

Mr.Frag

Posts: 13410
Joined: 12/18/2002
From: Purgatory
Status: offline

It should be on the CD assuming it is the boxed verson. I don't know the details between Matrix and them ...

Contact support@matrixgames.com via email and see what they say.

< Message edited by Mr.Frag -- 5/17/2005 7:04:18 PM >

(in reply to gregusc)

Post #: 2

RE: serial number - 5/17/2005 7:14:33 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Greg,

What e-mail address are you using for us and when did you send the e-mail? Please send serial number queries to support@matrixgames.com. Also, please note that Strategy Page does have serial numbers for copies of WitP that they sell. You should contact them first for this and find out why they didn't provide one or if the e-mail was lost.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Mr.Frag)

Post #: 3

RE: serial number - 5/17/2005 7:16:11 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

To clarify, if it was sold through a vendor that has valid copies (which Strategy Page does) they are assigned serial numbers to send out with each copy. You do have to work through them with this first - how long have you been waiting for a reply? We can ask from our end but I would have to make sure that a reasonable amount of time has passed for them to resolve the issue.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Erik Rutins)

Post #: 4

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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Support >> serial number

Page: [1]