Shipping when? (Full Version)

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bushybonbon -> Shipping when? (11/11/2013 7:40:25 PM)

I ordered on release day....so I'm curious when Matrix is gonna start shipping out the WIF physical copies....




sanderz -> RE: Shipping when? (11/11/2013 7:46:22 PM)

my email said:
quote:


A copy of the books and DVD, and if you ordered the Maps the map pack as well, will ship out to you within 2 business days of the order date. You will receive separate notifications upon shipment and delivery of your order


i haven't received notice its been shipped yet though




Rekm41 -> RE: Shipping when? (11/11/2013 7:58:50 PM)

I have not received anything either.




sanderz -> RE: Shipping when? (11/11/2013 8:02:11 PM)

maybe we can get a refund for them breaking their promise [:D]




lecrop -> RE: Shipping when? (11/11/2013 8:05:34 PM)

Same here, no notice.




FroBodine -> RE: Shipping when? (11/11/2013 8:10:25 PM)

Well, it came out last Thursday. Today is a US holiday, Veteran's Day. Hopefully Matrix Games is working and they will start shipping today. But, it may be tomorrow.

I am impatient too, and want my copy! Hopefully Matrix will respond with an actual release schedule for folks who ordered up to now.




Grim.Reaper -> RE: Shipping when? (11/11/2013 8:10:30 PM)

They might still have a day.....the order info says within 2 business days.

Assuming you bought on release day.....

- Thursday November 7th, Game Released
- Friday, November 8th, Business Day
- Saturday, November 9th, Not a Business Day
- Sunday, November 10th, Not a Business Day
- Monday, November 11th, I don't believe considered a business day in the USA (assuming that is where Matrix is) because of Veteran's Day
- Tuesday, November 12th, Business Day

So I am thinking if you don't receive a ship noticed by the end of Tuesday, November 12th, then maybe there is a case:)




Dorb -> RE: Shipping when? (11/11/2013 10:06:46 PM)

Usually get email with tracker info and my stuff in 2-3 days. So far not even a peep. No worries or hurries.[;)]




dougb -> RE: Shipping when? (11/12/2013 4:01:27 PM)

Curious if anbody has gotten an email indicating shipping yet?

Doug




FroBodine -> RE: Shipping when? (11/12/2013 4:23:03 PM)

Matrix? Any word on shipping our games and manuals out, please?




lecrop -> RE: Shipping when? (11/12/2013 4:24:39 PM)

nothing yet




Erik Rutins -> RE: Shipping when? (11/12/2013 5:15:14 PM)

Hi guys,

Our apologies, we were hoping to start shipping on Friday as we had everything in stock, but the warehouse is a bit behind schedule. We had a connectivity issue between the store and the warehouse last week and the shipment timing was then exacerbated by the holiday weekend. All should be fixed now and I expect copies to start shipping in the next day, based on my latest communication with the warehouse today. Please let us know when you start seeing your shipment notifications.

Regards,

- Erik




lecrop -> RE: Shipping when? (11/12/2013 5:17:48 PM)

Perfect, thank you Erik [:)]




captskillet -> RE: Shipping when? (11/13/2013 10:31:01 AM)

ordered 1st day, as of Wed. AM no shipping notice.




bushybonbon -> RE: Shipping when? (11/13/2013 2:03:32 PM)

still no shipment email...




Erik Rutins -> RE: Shipping when? (11/13/2013 3:32:04 PM)

Hi guys, orders are burning and shipping today. Most of you will receive e-mails today, there may be a few back-orders that don't ship out until tomorrow. We have extra staff in the warehouse today to speed things along.

Regards,

- Erik




FroBodine -> RE: Shipping when? (11/13/2013 4:06:16 PM)

Excellent news! I was hoping to get it by Saturday, since I'm going out of town for a few days and this would be excellent reading material. I'm not optimistic, but I'm keeping my fingers crossed.




Rainsong94 -> RE: Shipping when? (11/13/2013 4:06:27 PM)

Just wondering if this will ship out of Portland, Oregon like it did with other matrix games that I have ordered. Thanks




FroBodine -> RE: Shipping when? (11/13/2013 4:38:37 PM)

Ooh, I hope so! Then there is even a better chance of it arriving in California Friday or Saturday.




captskillet -> RE: Shipping when? (11/13/2013 4:38:58 PM)

thanks Erik!




lecrop -> RE: Shipping when? (11/13/2013 4:56:04 PM)

Great news!




Erik Rutins -> RE: Shipping when? (11/13/2013 5:19:12 PM)

Yes, our warehouse is on the west coast of the US.




rickier65 -> RE: Shipping when? (11/13/2013 6:45:30 PM)


quote:

ORIGINAL: FightinJoe94

Just wondering if this will ship out of Portland, Oregon like it did with other matrix games that I have ordered. Thanks


Portland huh? if they need a hand packing them, I could hop on the MAX and lend a hand - and my fingers aren't toooo sticky.

Rick




FroBodine -> RE: Shipping when? (11/13/2013 10:59:57 PM)

Well, bummer. It's is the end of the work day and I did not get a shipping notification. So depressed. [sm=00000007.gif]




chekers_MatrixForum -> RE: Shipping when? (11/14/2013 2:01:40 AM)

Same boat as you jglazier :(




jomni -> RE: Shipping when? (11/14/2013 2:03:29 AM)

The line in the store page promising prompt shipment should be removed.




Challerain -> RE: Shipping when? (11/14/2013 3:36:19 AM)


quote:

ORIGINAL: jomni

The line in the store page promising prompt shipment should be removed.


Why? Erik said it will start shipping today or tomorrow.......




FroBodine -> RE: Shipping when? (11/14/2013 3:52:25 AM)

He said most everyone should get a shipping notice today, and their product shipped out today. It looks like nobody did. I love Matrix Games, but this is getting very frustrating!




wongalfred -> RE: Shipping when? (11/14/2013 4:30:47 AM)

Please keep your promise Matrix I am a long term supporter starting from Steel Panther series and get very frustrating in this case.
Seems no one here receive any shipping email yet.




Zorachus99 -> RE: Shipping when? (11/14/2013 4:40:29 AM)

As a long Steel Panthers warrior I concur! I wanna my rulebooky!

Send to: "Impatient Wargamer", @ lost soldier road, kentucky, Southern U.S, Box 1314159




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